Field Executive: Travel Beauty & Education Coach

Estée Lauder Companies; Raleigh (NC); On-site; USD 71,000 - 107,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision insurance

Bonus program

Retirement savings plans

Paid leave & holidays

Job summary

Estée Lauder Companies in Raleigh, NC is seeking a Sales Support and Education lead to coach Beauty Advisors, manage in-store programs, and align promotions with brand standards. You will spend most of your time in-store, guiding staff, and ensuring a high-quality customer experience across counters.

The role includes training BA teams, coordinating with Marketing and Education, and driving sales performance while supporting go-to-market launches and brand storytelling.

Qualifications

• B.A degree with a minimum of 3 years relevant experience, preferably in the travel retail industry.
• Well groomed
• Good organization and communication skills
• Good presentation skills, comfortable with virtual tools such as Zoom, Skype in addition to in-person presentations.
• Display empathy, agility with can-do attitude
• Proficient in MS Office and Excel
• Comfortable/ Enthusiastic learning new technology platforms
• Willingness to travel
• Proven sales track record

Responsibilities

• Review retail sales targets and performance of each door on a monthly basis with ASOM.
• Analyze performance of business vs. sales objectives, sales trends and competition.
• Generate sales reports.
• Ensure brand image and visual merchandising are in line with brand standards and philosophy at retail counters.
• Coordinate and execute the setup of all promotions, in-store programs and activities.
• Ensure BAs are aware of the marketing calendar, promotions etc.
• Give direction and specific instructions to BAs on how to do their jobs to achieve their sales goals (To individually coach BAs based on their strengths and weaknesses).
• Coordinate and execute Newness, promotions and in-store programs setup in collaboration with ASOM and the Store Design Visual Merchandising team.
• Monitor product trends, performance and identify potential sales opportunities to ASOM and Marketing team.
• Ensure all go-to-market materials and promotional elements are available on time in store to support launches.
• Provide promotions report to sales & marketing team post-campaign implementation as well as competitive intelligence on competitors' programmes.
• Assist ASOM in recruiting, onboarding, and the management of BA headcount and productivity to ensure sufficient staffing coverage for the counters.
• Ensure BA uphold grooming standards of the brand they represent.

Skills

Good organization

Communication skills

Presentation skills

MS Office & Excel

Willingness to travel

Sales track record

Education

B.A degree with a minimum of 3 years relevant experience

Job description

Estée Lauder Companies in Raleigh, NC is seeking a Sales Support and Education lead to coach Beauty Advisors, manage in-store programs, and align promotions with brand standards. You will spend most of your time in-store, guiding staff, and ensuring a high-quality customer experience across counters.

The role includes training BA teams, coordinating with Marketing and Education, and driving sales performance while supporting go-to-market launches and brand storytelling.