Field Estimator

Southeast Restoration; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K 4% match

PTO including birthday & mission days

Job summary

Southeast Restoration Group in Knoxville is seeking an experienced Estimator to drive accurate damage assessments and precise restoration estimates. You’ll rely on Xactimate to scope losses, coordinate with insurers, and clearly communicate timelines and costs to homeowners and adjusters.

As part of our team, you’ll build strong relationships with adjusters, present detailed proposals, and smoothly transition awarded projects to production.

Qualifications

• 2+ years estimating experience in restoration, construction, or insurance industry.
• Proficiency in Xactimate.
• Exceptional communication and organizational skills.
• High attention to detail and accuracy.
• Comfortable working in a fast-paced, multi-tasking environment.

Responsibilities

• Conduct comprehensive property inspections to evaluate damage and determine restoration needs.
• Scope losses and generate precise estimates using Xactimate, ensuring all aspects are covered.
• Coordinate with insurance adjusters to align on scope and approvals for timely processing of claims.
• Create detailed, accurate estimates and communicate restoration processes, timelines, and costs to customers and adjusters.
• Meet with property owners to explain restoration steps, set expectations, and provide guidance during stressful times.
• Cultivate strong relationships with existing adjusters and identify new business opportunities to grow the network.
• Seamlessly transition awarded projects to the production team with clear handoffs.

Skills

Estimating experience

Xactimate proficiency

Communication skills

Attention to detail

Multi-tasking

Tools

Xactimate

Job description

Overview
When disaster hits, we rebuild hope - and every successful restoration starts with a clear, accurate estimate. As an Estimator at Southeast Restoration, you’ll play a critical role in our mission: Restoring Lives. Repairing Property. You’re not just a numbers person - you’re a trusted guide in a time of crisis, providing clarity and confidence for those we serve.

Your Impact: Key Responsibilities

• Property Inspections & Damage Assessment: Conduct comprehensive property inspections to evaluate the extent of damage and determine restoration needs. Document all issues, including structural, electrical, plumbing, and other critical systems.
• Scope of Work & Estimate Creation: Thoroughly scope losses and generate precise estimates using Xactimate software, ensuring all aspects of the project are covered.
• Insurance Coordination & Approval: Collaborate directly with insurance adjusters to align on scope, secure necessary approvals, and ensure timely processing of claims.
• Customer Proposals & Estimates: Create detailed, accurate estimates based on damage assessments and communicate the restoration processes, timelines, and costs clearly to customers and insurance adjusters.
• Customer Engagement & Support: Meet with property owners to explain the restoration process, set expectations, and provide guidance during stressful times, offering a calm and confident presence.
• Relationship Building & Sales: Cultivate strong, long-term relationships with existing adjusters, while proactively identifying and developing new business opportunities with additional adjusters to grow the network.
• Project Handoff & Transition: Seamlessly transition awarded projects to the production team, ensuring all details are clearly communicated and the handoff is smooth for efficient project execution.

Qualifications

• 2+ years of estimating experience in restoration, construction, or insurance industry
• Proficiency in Xactimate
• Exceptional communication and organizational skills
• High attention to detail and accuracy
• Comfortable working in a fast-paced, multi-tasking environment

Who Thrives Here

• People-Centric & Detail-Oriented: You thrive on building strong relationships while managing details to ensure smooth operations.
• Ownership Mentality: You take pride in your work and follow through on tasks to ensure exceptional outcomes.
• Solution-Oriented & Resilient: Challenges motivate you, and you excel at problem-solving, especially under pressure.
• Customer-Focused: You’re passionate about delivering outstanding service, even in high-stress situations, always putting the customer first.
• Goal-Driven: You’re motivated by clear, measurable targets and the opportunity to earn performance-based rewards.
• Relationship Builder: You enjoy nurturing connections and cultivating referral sources that help grow the business.
• Tech-Savvy: You’re comfortable using a variety of technology platforms and devices to streamline processes and enhance customer service.
• Team Player & Energized by Change: You thrive in a fast-paced, dynamic environment and enjoy collaborating with others to achieve shared goals.
• Competitive Compensation Package
• Full Health Benefits: Medical, Dental, Vision, Disability & Life
• Safe Harbor 401K with 4% Company Match
• Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.