Field Estimator

Southeast-Restoration-Group; Knoxville (TN); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full health benefits

Safe Harbor 401K with 4% Company Match

Paid Time Off including Birthday Off

Paid Mission Trip Days

Descripción de la vacante

Southeast Restoration is seeking an Estimator to perform property inspections, determine restoration needs, and prepare detailed estimates using Xactimate. You’ll collaborate with insurance adjusters, communicate timelines and costs clearly, and support customers through a stressful process.

The role emphasizes accuracy, strong communication, and relationship building with adjusters to grow the network and ensure smooth project handoffs to production.

Formación

• 2+ years estimating experience in restoration, construction, or insurance.
• Proficiency in Xactimate software.
• Exceptional communication and organizational skills.
• High attention to detail and accuracy.
• Comfortable working in a fast-paced, multi-tasking environment.

Responsabilidades

• Conduct property inspections to evaluate damage and restoration needs.
• Scope losses and generate precise estimates using Xactimate.
• Coordinate with insurance adjusters for approvals and claim processing.
• Create detailed estimates communicating processes, timelines and costs.
• Engage with customers to explain restoration steps and costs.
• Develop relationships with adjusters and identify new business opportunities.
• Transition awarded projects to production teams with clear handoffs.

Conocimientos

Estimating experience

Xactimate proficiency

Communication skills

Organizational skills

Attention to detail

Multitasking

Herramientas

Xactimate

Descripción del empleo

Overview
When disaster hits, we rebuild hope - and every successful restoration starts with a clear, accurate estimate. As an Estimator at Southeast Restoration, you’ll play a critical role in our mission: Restoring Lives. Repairing Property. You’re not just a numbers person - you’re a trusted guide in a time of crisis, providing clarity and confidence for those we serve.

Your Impact: Key Responsibilities

• Property Inspections & Damage Assessment: Conduct comprehensive property inspections to evaluate the extent of damage and determine restoration needs. Document all issues, including structural, electrical, plumbing, and other critical systems.
• Scope of Work & Estimate Creation: Thoroughly scope losses and generate precise estimates using Xactimate software, ensuring all aspects of the project are covered.
• Insurance Coordination & Approval: Collaborate directly with insurance adjusters to align on scope, secure necessary approvals, and ensure timely processing of claims.
• Customer Proposals & Estimates: Create detailed, accurate estimates based on damage assessments and communicate the restoration processes, timelines, and costs clearly to customers and insurance adjusters.
• Customer Engagement & Support: Meet with property owners to explain the restoration process, set expectations, and provide guidance during stressful times, offering a calm and confident presence.
• Relationship Building & Sales: Cultivate strong, long-term relationships with existing adjusters, while proactively identifying and developing new business opportunities with additional adjusters to grow the network.
• Project Handoff & Transition: Seamlessly transition awarded projects to the production team, ensuring all details are clearly communicated and the handoff is smooth for efficient project execution.

Qualifications

• 2+ years of estimating experience in restoration, construction, or insurance industry
• Proficiency in Xactimate
• Exceptional communication and organizational skills
• High attention to detail and accuracy
• Comfortable working in a fast-paced, multi-tasking environment

Who Thrives Here

• People-Centric & Detail-Oriented: You thrive on building strong relationships while managing details to ensure smooth operations.
• Ownership Mentality: You take pride in your work and follow through on tasks to ensure exceptional outcomes.
• Solution-Oriented & Resilient: Challenges motivate you, and you excel at problem-solving, especially under pressure.
• Customer-Focused: You’re passionate about delivering outstanding service, even in high-stress situations, always putting the customer first.
• Goal-Driven: You’re motivated by clear, measurable targets and the opportunity to earn performance-based rewards.
• Relationship Builder: You enjoy nurturing connections and cultivating referral sources that help grow the business.
• Tech-Savvy: You’re comfortable using a variety of technology platforms and devices to streamline processes and enhance customer service.
• Team Player & Energized by Change: You thrive in a fast-paced, dynamic environment and enjoy collaborating with others to achieve shared goals.
• Competitive Compensation Package
• Full Health Benefits: Medical, Dental, Vision, Disability & Life
• Safe Harbor 401K with 4% Company Match
• Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.