Field Equipment Technician - Water Treatment

Apex Water + Process Inc.; Austin (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Apex Water and Process is seeking an Equipment Technician to support the Field Team in Austin, TX and the surrounding area. You will install and set up plumbing and equipment, calibrate control systems, prime chemical pumps, and document service visits.

The role requires hands-on work with water treatment equipment, occasional travel, safety compliance, and the ability to train client teams. Strong mechanical skills, a valid driver's license, and good communication are essential.

Qualifications

• High school diploma or equivalent.
• Experience with plumbing, maintenance, general repair, or other similar work.
• Strong mechanical aptitude and ability to troubleshoot mechanical systems.
• Valid driver's license.
• Proficiency in basic computer use, including Microsoft Office tools.
• Good communication skills, both verbal and written.
• Strong customer service skills and the ability to handle multiple tasks at once.
• Ability to work independently and with minimal managerial oversight.
• Ability and willingness to travel throughout Ohio and be away from home for overnight travel up to 20% of the time.
• Ability and willingness to work evening, night, and weekend hours as needed to support urgent customer requirements; hours worked outside the standard schedule will be compensated at applicable overtime or premium pay rates.
• Willingness to work in environments that may be noisy or not air-conditioned.
• Ability to sit, stand, and walk for extended periods, and lift up between 50 - 100 lbs.
• Ability to safely maneuver and handle water treatment equipment, including tanks and containers of varying sizes and weights, using appropriate tools and equipment

Responsibilities

• Assist in the installation, maintenance, and troubleshooting of water treatment equipment.
• Learn and apply chemical dosing and testing to help with the start-up and troubleshooting of water treatment equipment.
• Start up, troubleshoot, and operate equipment for customers, while teaching their teams how to use it effectively.
• Perform performance verification, troubleshooting, and service documentation on critical water systems (e.g., RO / DI / storage / recirculation) in healthcare environments where water quality compliance and validation requirements apply.
• Use basic knowledge of electrical systems to help operate equipment and troubleshoot any issues.
• Work with our regional service teams to share knowledge and provide guidance on equipment changes, chemical feeds, and system operations.
• Travel to client locations to provide hands-on assistance with installing, setting up, and training others on our equipment, ensuring everything runs smoothly.
• Work with other teams to suggest improvements in our equipment based on feedback from customer visits.
• Keep detailed records of service activities, including what was fixed and any recommendations for future improvements, and share these with management.
• Support other technicians with technical or customer service needs and assist with training when needed.
• Infrequently transport small amounts of water treatment chemicals (about 5 gallons) to customer sites.
• Adhere to and support all safety policies and guidelines.
• Perform other duties as assigned

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Independent work

Willingness to travel

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Apex Water and Process is seeking an Equipment Technician to support the Field Team in Austin, TX and the surrounding area. You will install and set up plumbing and equipment, calibrate control systems, prime chemical pumps, and document service visits.

The role requires hands-on work with water treatment equipment, occasional travel, safety compliance, and the ability to train client teams. Strong mechanical skills, a valid driver's license, and good communication are essential.