Field Equipment Service Technician

Aramark Correctional Services; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Aramark is seeking a Service Technician - SBE to repair and recondition equipment at customer sites and in our facilities. This role involves diagnosing mechanical, electrical and plumbing issues and installing equipment as needed.

You will perform preventative maintenance, document work, and maintain a safe, organized service area while delivering strong customer service and building relationships with clients in Texas.

Qualifications

• High School Diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Willingness to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Willingness to work with copper, braided and PEX lines; typically developed through six months to one year of experience or vocational training.
• Ability to read and write in English.
• Effective communication and customer service skills.
• Valid driver's license and acceptable driving record.

Responsibilities

• Calls on customers as assigned to investigate operating difficulties of equipment.
• Makes repairs or adjustments to return equipment to working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of closing calls, invoice completion, asset verification and required customer documentation.
• Repairs and refurbishes equipment; maintain spare parts levels.
• Accurately collect work completed in company mobile device.
• Maintain good relationships with customers to uphold a positive image of the company.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintain service area and vehicle in a clean, organized condition and follow safety guidelines.

Skills

Electrical repair

Communication skills

Customer service

English literacy

Driving/ Driving record

Education

High School Diploma or GED

Job description

Aramark is seeking a Service Technician - SBE to repair and recondition equipment at customer sites and in our facilities. This role involves diagnosing mechanical, electrical and plumbing issues and installing equipment as needed.

You will perform preventative maintenance, document work, and maintain a safe, organized service area while delivering strong customer service and building relationships with clients in Texas.