Field Engineering Lead — Hardware Deployments & Training

Motive; United States; Remote; USD 85,000 - 130,000; Full time

Job summary

Motive is seeking a Field Engineer to be the hands-on expert ensuring hardware and software are deployed in the field. You will install, troubleshoot, and train partners to support Motive implementations.

This role requires strong electronics knowledge, the ability to travel up to 35%, and the capacity to develop training content while providing feedback to product teams. You will work with the Field Engineering team to uphold Motive quality standards.

Qualifications

• 5+ years relevant experience.
• Bachelor's Degree or 2+ years relevant experience/certification.
• Proficiency in Computer Electronics and Hardware.
• Strong problem-solving and critical thinking for high-priority scenarios.
• Able to train, support, and assist customers.
• Knowledge of the Automotive & Logistics industry; prior experience a plus.
• Willing to travel up to 35% and valid driver’s license.

Responsibilities

• Become the Subject Matter Expert on the Motive Hardware & Software Product Suite and deployment practices.
• Provide strategic onsite presence to install, supervise, troubleshoot, QA, and support Motive implementations.
• Build and deliver installation partner training content and certification programs.
• Train and certify third parties on Motive Installation Standards.
• Participate in New Product development (Alpha & Beta programs) by performing installation and testing to provide integral feedback.
• Contribute to the online installation help center by building and maintaining articles, how-to guides, and additional resources.
• Build and maintain a Hardware Lab for testing and using Motive products.
• Ensure onsite efficiency and safety at all times.

Skills

Field installations

Training & instruction

Hardware electronics

Customer communication

Travel readiness

Education

Bachelor's degree

Tools

Motive Hardware

Job description

Motive is seeking a Field Engineer to be the hands-on expert ensuring hardware and software are deployed in the field. You will install, troubleshoot, and train partners to support Motive implementations.

This role requires strong electronics knowledge, the ability to travel up to 35%, and the capacity to develop training content while providing feedback to product teams. You will work with the Field Engineering team to uphold Motive quality standards.