Field Engineer - Wake County, NC Area

BNE Boddie-Noell Enterprises, Inc.; North Carolina; Hybrid; USD 40,000 - 65,000; Full time

Job summary

Boddie-Noell Enterprises, Inc. is seeking a field hardware technician to provide timely maintenance of POS, broadband, PC and telephone system hardware across restaurants in the Wake County, NC area to ensure optimum operation.

You will perform service calls, provide weekend support, assist the Help Desk, transport parts, and install or refurbish equipment during new openings or major remodels. Join a family‑owned, values‑driven company that emphasizes caring for its people and delivering

Qualifications

• Must live in or near Wake County, NC area.
• ADA accommodations available as required by law.

Responsibilities

• Provide hardware maintenance as required in the restaurant including service calls for specific problems or preventive maintenance.
• Provide weekend support as scheduled.
• Provide technical support to restaurant and the Help Desk, whenever called on to discuss.
• Transport all equipment and parts used for repairs and maintain an adequate inventory of parts and supplies for hardware maintenance in assigned restaurants.
• Perform system upgrades and modifications as required.
• Respond and assist, when randomly assigned, in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.
• Install equipment in new restaurants and remove, refurbish and reinstall equipment in major remodels.
• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

Skills

Hardware maintenance

Technical support

Tools

POS hardware

Help Desk tools

Job description

Who Are We?

\"WE BELIEVE IN PEOPLE\"

Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee’s restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people’s lives wherever and whenever we can.

What Will You Do?

Job Purpose Statement

To provide timely maintenance of all POS, Broadband, PC and telephone system hardware in all restaurants in their assigned region of the company to ensure optimum use of these systems.

• Provide hardware maintenance as required in the restaurant including service calls for specific problems or preventive maintenance.


• Provide weekend support as scheduled.


• Provide technical support to restaurant and the Help Desk, whenever called on to discuss.


• Transport all equipment and parts used for repairs and maintain an adequate inventory of parts and supplies for hardware maintenance in assigned restaurants.


• Perform system upgrades and modifications are required.


• Respond and assist, when randomly assigned, in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.


• Install equipment in new restaurants and remove, refurbish and reinstall equipment in major remodels.


• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

Requirements

• Must live in or near Wake County, NC area.


• Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.

What is in it for You?

• Fun & Flexible Work Environment


• Paid Training


• 401K


• Vacation, Sick, Holiday & Bereavement pay


• Discounted Meals During Shift


• Medical, Dental, Vision & Life Insurance


• Opportunity to Advance Competitive Pay – Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.


• Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants.


• Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.


• Corporate Chaplains - Offers care to employees with personal and professional life issues.

*Veterans and those with previous military experience are encouraged to apply! EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC

About Us

We’re a family. We’re a group of people who enjoy working together. We love helping each other grow and seeing each other succeed. That’s BNE.

Headquartered in Rocky Mount, N.C., Boddie-Noell Enterprises Inc. (BNE) is a diversified, family-owned company. We own and operate restaurants – including more than 340 Hardee’s® restaurants across four states – and develop successful real estate projects. In some ways BNE hasn’t changed since the day we started business with Hardee’s restaurants back in 1962. Our values and commitment to family are just as strong and evident today as then. Today we employ close to 10,000 people and are considered one of the nation’s leading privately owned restaurant companies. But the answer we give most often, when people ask us who we are, is this: We’re a family. We’re a group of people who enjoy working together. We love helping each other grow and seeing each other succeed. That’s BNE.