Manager (Assistant) - Durham Chapel Hill Rd

BNE Boddie-Noell Enterprises, Inc.; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Boddie‑Noell Enterprises, Inc., the largest Hardee’s franchise operator in the United States, is seeking an experienced Restaurant Manager to operate the restaurant in the absence of the Senior/General Manager. You will drive sales growth by maintaining quality, service, and cleanliness while focusing on profitability.

As a leader, you will interview and hire, schedule staff, train crew, control labor and inventory, and ensure compliance with policies.

Qualifications

• Must be 18 years or older.
• Must meet physical demands required of the role.
• Must be able to lead, recognize and train successful talent.
• 2 years of management experience.
• Available to work all shifts and weekends.
• Ability to pass background check and drug screen.
• Valid Driver’s License.
• Strong conflict-resolution skills.
• Consistent and Reliable.
• Cheerful and Positive Attitude.
• Excellent communication skills.
• Loves Serving and Helping Others.

Responsibilities

• Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.
• Schedule sufficient staff to operate the restaurant and accommodate guest flow.
• Manage labor costs to meet company standard.
• Train and develop crew under the direction of the Senior/General Manager.
• Maintain a cooperative, harmonious working relationship with management team and crew.
• Provide coaching, counseling, and discipline as warranted.
• Assist with crew member duties as needed.
• Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.

Skills

Leadership

Communication

Customer service

Training & development

Staff scheduling

Cash handling

Problem solving

Reliability

Job description

Who Are We?

Boddie‑Noell is a family owned Christian based company and is the largest franchisee of Hardee’s restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people’s lives wherever and whenever we can.

What is our Team Approach?

Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.

Job Purpose Statement

To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with constant focus on profitability.

Job Functions

• Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.
• Schedule sufficient staff to operate the restaurant and accommodate guest flow.
• Manage labor costs to meet company standard.
• Train and develop crew under the direction of the Senior/General Manager.
• Maintain a cooperative, harmonious working relationship with management team and crew.
• Provide coaching, counseling, and discipline as warranted.
• Assist with crew member duties a needed.
• Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.
• Maintain an adequate supply of all products and items necessary to operate the restaurant.
• Control inventory to meet company Food Cost Variance standard.
• Maintain reports and records based on company standards and in compliance with state and federal regulations.
• Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
• Responsible for all cash.
• Ensure adherence to cash procedures.
• Ensure personal appearance meets company standard and displays professionalism at all times.
• Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.
• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie‑Noell Enterprises, Inc. as a professional in every aspect of performance.

What Will You Need?

• Must be 18 years or older
• Must meet Physical demands required of the role
• Must be able to lead, recognize and train successful talent
• 2 years of management experience
• Available to work all shifts and weekends
• Ability to pass background check and drug screen
• Valid Driver’s License
• Strong conflict-resolution skills
• Consistent and Reliable
• Cheerful and Positive Attitude
• Excellent communication skills
• Loves Serving and Helping Others

What is in it for You?

• Now Paying Weekly
• Fun & Flexible Work Environment
• Paid Training
• 401K
• Vacation, Sick, Holiday & Bereavement pay
• Discounted Meals During Shift
• Medical, Dental, Vision & Life Insurance
• Opportunity to Advance
• Bonus Program
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants.
• Employee assistance fund that provides financial help to Boddie‑Noell employees in time of need.
• Corporate Chaplains - Offers care to employees with personal and professional life issues.

*Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.

EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC

Today we own and operate more than 345 Hardee’s restaurants across four states (North Carolina, Virginia, South Carolina and Kentucky), making us the largest Hardee’s franchise operator in the United States. Boddie‑Noell’s humble beginnings go back to 1962 when brothers Mayo and Nick Boddie and their uncle Carleton Noell opened their first Hardee’s restaurant in Fayetteville, NC. Over the next several decades - through hard work and focus - the Boddies continued to open Hardee’s throughout North Carolina, Virginia and beyond. Hardee’s remains our foundation and our flagship. We have always provided growth opportunities for our people. We are committed to providing great customer service, product quality and creative innovation - we created the famous Hardee’s Made From Scratch Biscuit and Hand-Breaded Chicken Tenders.