Field Engineer - Kentucky & Southwest Virginia Area

BNE Boddie-Noell Enterprises, Inc.; Virginia (MN); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid training

401K

Vacation & holidays

Insurance (medical/dental/vision)

Meal discounts

Job summary

Boddie-Noell Enterprises, Inc. is seeking a field hardware technician to maintain POS, broadband, PC and telephone system equipment across assigned restaurant sites.

You will perform preventive maintenance, service calls, and hardware upgrades to ensure reliable operation of critical systems. Responsibilities include traveling to restaurants, installing new equipment, managing parts inventory, and providing timely support for both restaurants and Help Desk.

Qualifications

• Live in or near Kingsport, TN, Gate City, VA or Southwestern, VA area.
• Ability to perform preventive maintenance and repair on restaurant hardware.
• Open to weekend support as scheduled and travel among assigned restaurants.

Responsibilities

• Provide hardware maintenance and service calls for POS, broadband, PC and telephone systems.
• Perform system upgrades and hardware modifications as required.
• Transport equipment and maintain an inventory of parts and supplies for restaurants.
• Install and remove equipment during new openings or major remodels.

Skills

Hardware maintenance

Technical support

Service calls

Inventory management

Tools

POS hardware tools

Network/phone hardware

Job description

Who Are We? "WE BELIEVE IN PEOPLE"

Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee’s restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people’s lives wherever and whenever we can.

Job Purpose Statement

To provide timely maintenance of all POS, Broadband, PC and telephone system hardware in all restaurants in their assigned region of the company to ensure optimum use of these systems.

Job Functions

• Provide hardware maintenance as required in the restaurant including service calls for specific problems or preventive maintenance.
• Provide weekend support as scheduled.
• Provide technical support to restaurant and the Help Desk, whenever called on to discuss.
• Transport all equipment and parts used for repairs and maintain an adequate inventory of parts and supplies for hardware maintenance in assigned restaurants.
• Perform system upgrades and modifications are required.
• Respond and assist, when randomly assigned, in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.
• Install equipment in new restaurants and remove, refurbish and reinstall equipment in major remodels.
• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

Requirements

Live in or near Kingsport, TN, Gate City, VA or Southwestern, VA area.

* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.

What is in it for You?

• Fun & Flexible Work Environment
• Paid Training
• 401K
• Vacation, Sick, Holiday & Bereavement pay
• Discounted Meals During Shift
• Medical, Dental, Vision & Life Insurance
• Opportunity to Advance Competitive Pay – Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.
• Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.
• Corporate Chaplains - Offers care to employees with personal and professional life issues.
• *Veterans and those with previous military experience are encouraged to apply!

EOE

EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC.

About Boddie‑Noell Enterprises Inc. (BNE)

We’re a family. We’re a group of people who enjoy working together. We love helping each other grow and seeing each other succeed. That’s BNE. Headquartered in Rocky Mount, N.C., Boddie‑Noell Enterprises Inc. (BNE) is a diversified, family‑owned company. We own and operate restaurants – including more than 340 Hardee’s® restaurants across four states – and develop successful real estate projects. In some ways BNE hasn’t changed since the day we started business with Hardee’s restaurants back in 1962. Our values and commitment to family are just as strong and evident today as then. Today we employ close to 10,000 people and are considered one of the nation’s leading privately owned restaurant companies. But the answer we give most often, when people ask us who we are, is this: We’re a family. We’re a group of people who enjoy working together. We love helping each other grow and seeing each other succeed. That’s BNE.