Field Engineer Technician: VIP Deskside & Server Expert

Unisys

Chicago (IL)

On-site

USD 85,000 - 120,000

Full time

13 days ago

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Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer to support large, complex clients across product suites. You will perform server and storage break/fix, VIP deskside support, and lead high-level installation activities for storage and network devices.

The role requires strong hardware and software troubleshooting, deployment skills, and experience across mainframes and related infrastructure. On-site work with enterprise clients is expected.

Qualifications

High School Diploma or GED required.
May require technical certification or Associate Degree.
Typically 4–6 years’ experience in the area of responsibility.

Responsibilities

Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems to address and resolve significant issues.
Tests and certifies mainframes, servers and other infrastructure.

Skills

Field engineering

Troubleshooting

VIP deskside support

Customer service

Network hardware knowledge

Education

High School Diploma or GED

Associate Degree

Tools

Mainframes

Servers

Networking hardware

Job description

The role requires strong hardware and software troubleshooting, deployment skills, and experience across mainframes and related infrastructure. On-site work with enterprise clients is expected.

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