Field Engineer Technician – Enterprise Server & Storage

Unisys Corporation

Columbus (OH)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

HSA matching

Ongoing learning

Work-life balance

Job summary

Unisys Corporation is seeking a Field Engineer to support large, complex clients across our product portfolio in Columbus, OH. You will perform server and storage break/fix, VIP deskside support, and installations for storage and networking hardware.

The role requires strong hardware/software knowledge and advanced troubleshooting to resolve escalated issues, including certifying mainframes and related infrastructure. This on-site position emphasizes technical excellence and customer service.

Qualifications

High School Diploma or GED required.
May require technical certification or Associate Degree.
Generally, 4-6 years' experience in area of responsibility.

Responsibilities

Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.