Field Engineer - VIP Desk-side & Server/Storage

Unisys; Las Vegas (NV); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys, a global technology solutions company, is seeking a Field Engineer in Las Vegas to support large, complex clients across the portfolio of products and services. You will perform server and storage break/fix, plus VIP deskside activities, using advanced tools to install and resolve issues on storage and network devices.

The role requires dealing with hardware and software across operating systems, escalating significant problems, and certifying infrastructure components such as mainframes

Qualifications

• Proven ability to diagnose hardware and software issues across complex client environments.
• Experience supporting large enterprise clients with storage and server infrastructure.
• Strong customer-facing communication and onsite support skills.

Responsibilities

• Serves as Field Engineer for large, complex clients and across company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field engineering

Server repair

VIP deskside support

Troubleshooting

Education

High School Diploma or GED

Associate Degree preferred

Job description

Unisys, a global technology solutions company, is seeking a Field Engineer in Las Vegas to support large, complex clients across the portfolio of products and services. You will perform server and storage break/fix, plus VIP deskside activities, using advanced tools to install and resolve issues on storage and network devices.

The role requires dealing with hardware and software across operating systems, escalating significant problems, and certifying infrastructure components such as mainframes