Field Engineer - Kentucky & Southwest Virginia Area

Boddie Noell Enterprises Inc.; Virginia; Presencial; USD 60.000 - 80.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid Training

401K

Vacation, Sick, Holiday & Bereavement

Discounted Meals During Shift

Medical, Dental, Vision & Life

Opportunity to Advance

Competitive Pay

Workplace Caring Culture

Helping Hands

Corporate Chaplains

Veterans welcome

Resumo da vaga

Boddie-Noell Enterprises Inc. is seeking a Field Engineer to maintain POS, broadband, PC and telephone system hardware across Kentucky and Southwest Virginia. The role requires travel to restaurants in the assigned region and on-site support for service calls and upgrades.

You will provide technical assistance to restaurant staff and the Help Desk, manage equipment transport, and support new equipment rollouts and remodels while upholding the company’s values and professional standards.

Qualificações

• Maintenance of POS, broadband, PC and telephone system hardware.
• Provide weekend support and on-site service calls.
• Assist Help Desk with technical issues.

Responsabilidades

• Install hardware in restaurants and major remodels.
• Transport parts and maintain an adequate inventory for repairs.
• Perform system upgrades and respond to regional staffing needs.
• Represent Boddie-Noell Enterprises professionally at all times.

Conhecimentos

Technical troubleshooting

Hardware maintenance

Customer support

Inventory management

Ferramentas

POS hardware

Broadband equipment

PC hardware

Telephone systems

Descrição da vaga

Field Engineer - Kentucky & Southwest Virginia Area### Field Engineer - Kentucky & Southwest Virginia AreaApply: Virginia Remote: Full time: Posted 30+ Days Ago: JR-73232## Who Are We?**\"WE BELIEVE IN PEOPLE\"**Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee’s restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people’s lives wherever and whenever we can.## What Will You Do?## **Job Purpose Statement**To provide timely maintenance of all POS, Broadband, PC and telephone system hardware in all restaurants in their assigned region of the company to ensure optimum use of these systems.## **Job Functions*** Provide hardware maintenance as required in the restaurant including service calls for specific problems or preventive maintenance. Provide weekend support as scheduled.* Provide technical support to restaurant and the Help Desk, whenever called on to discuss.* Transport all equipment and parts used for repairs and maintain an adequate inventory of parts and supplies for hardware maintenance in assigned restaurants.* Perform system upgrades and modifications are required.* Respond and assist, when randomly assigned, in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.* Install equipment in new restaurants and remove, refurbish and reinstall equipment in major remodels.* Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.**Requirements*** Live in or near Kingsport, TN, Gate City, VA or Southwestern, VA area.*\\* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.*## What is in it for You?* Fun & Flexible Work Environment* Paid Training* 401K* Vacation, Sick, Holiday & Bereavement pay* Discounted Meals During Shift* Medical, Dental, Vision & Life Insurance* Opportunity to Advance* Competitive Pay – Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.* Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.* Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.* Corporate Chaplains - Offers care to employees with personal and professional life issues.*\\*Veterans and those with previous military experience are encouraged to apply!***EOE**Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC## *We’re a family. We’re a group of people who enjoy working together. We love helping each other grow and seeing each other succeed. That’s BNE.*Headquartered in Rocky Mount, N.C., Boddie-Noell Enterprises Inc. (BNE) is a diversified, family-owned company. We own and operate restaurants – including more than 340 Hardee’s restaurants across four states – and develop successful real estate projects.