Field Engineer/Field Service Technician

Bluewrist Inc.; Ann Arbor (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Travel reimbursement

Training on Bluewrist products

Career development opportunities

Job summary

Bluewrist Inc. in the United States is seeking a Field Engineer / Field Service Technician to install, commission and support automation systems at customer sites. This hands-on role involves robotics, machine vision, PLCs, and requires travel about 50% including overnight stays; you will install, troubleshoot, and optimize systems, and provide remote and on-site support.

Candidates should have a mechatronics/electrical/mechanical degree and 2+ years of automation experience.

Qualifications

• 2+ years of experience in industrial automation, field service, system integration or commissioning.
• Experience with at least one industrial robot platform (FANUC/ABB/KUKA/Yaskawa/Universal Robots).
• Experience with PLCs, industrial sensors and/or machine-vision systems.
• Strong hands-on troubleshooting and problem-solving skills.
• Ability and willingness to travel approximately 50%, including overnight travel.
• Legally entitled to work in USA.

Responsibilities

• Install, configure and commission Bluewrist systems at customer sites, including robots, vision systems, sensors and PLC interfaces.
• Program and troubleshoot industrial robots, vision systems and automation equipment.
• Provide remote and on-site technical support to customers and partners.
• Test, troubleshoot and optimize new and existing systems.
• Support system demonstrations, trials and customer acceptance testing.
• Prepare service reports, technical documentation and customer training materials.
• Coordinate project and commissioning activities with customers and Bluewrist’s engineering team.
• Provide feedback from field installations to support continuous product and system improvement.

Skills

Industrial automation

Robotics field service

Troubleshooting

Documentation

Travel readiness

Education

College diploma or university degree in mechatronics, electrical, mechanical, or related field

Tools

FANUC

ABB

KUKA

Yaskawa

Universal Robots

Job description

USA Field Engineer/Field Service Technician

Bluewrist Inc. develops industrial automation solutions in robotics, 3D machine vision and AI, including automated inspection, robot guidance, bin picking, 3D scanning and robot calibration. We are a technology-driven company serving major manufacturers and customers around the world.

We are looking for a Field Engineer / Field Service Technician to install, commission and support our automation systems at customer facilities. This is a hands‑on role involving robotics, machine vision, PLCs and industrial automation, with regular travel required.

Responsibilities

• Install, configure and commission Bluewrist systems at customer sites, including robots, vision systems, sensors and PLC interfaces.
• Program and troubleshoot industrial robots, vision systems and automation equipment.
• Provide remote and on‑site technical support to customers and partners.
• Test, troubleshoot and optimize new and existing systems.
• Support system demonstrations, trials and customer acceptance testing.
• Prepare service reports, technical documentation and customer training materials.
• Coordinate project and commissioning activities with customers and Bluewrist’s engineering team.
• Provide feedback from field installations to support continuous product and system improvement.

Skills and Experience

• College diploma or university degree in mechatronics, electrical, mechanical or computer engineering, automation technology, or a related field.
• 2+ years of experience in industrial automation, field service, system integration or commissioning.
• Experience with at least one industrial robot platform, such as FANUC, ABB, KUKA, Yaskawa or Universal Robots.
• Experience with PLCs, industrial sensors and/or machine-vision systems.
• Strong hands‑on troubleshooting and problem‑solving skills.
• Good technical documentation skills and attention to detail.
• Valid driver’s license and passport.
• Ability and willingness to travel approximately 50%, including overnight travel.
• Legally entitled to work in USA.

Other Skills

• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Good organizational and time-management skills.
• Smart, and creative with strong analytical skills
• Interest in learning and results-oriented
• Proactive, Self-motivated, and customer oriented
• Enthusiastic friendly team player

What We Offer

• Competitive salary and group benefits.
• Paid vacation and company holidays.
• Reimbursement of approved business‑travel expenses.
• Training on Bluewrist products and technologies.
• Opportunities to work with advanced robotics and 3D machine‑vision systems.
• Interest in learning and results-oriented
• Proactive, Self-motivated, and customer oriented
• Career-development opportunities within a growing automation company.