Field Engineer 4

Techlink Systems Inc.; Spokane (WA); On-site; USD 46,000 - 62,000; Full time

Job summary

Techlink Systems Inc. is seeking a Field Engineer 4 to support on-site laptop and desktop repairs across the Spokane metro area.

You will diagnose hardware and software issues, perform component replacements, and ensure timely ticket closure in the Call Management system. The ideal candidate holds an A+ certification and at least 1 year of hands-on repair experience, with reliable transportation to cover the metro region.

Qualifications

• A+ certification is required.
• 1+ year hands-on repair experience for laptops/desktops.
• Basic knowledge of laptop/desktop hardware and Microsoft applications.

Responsibilities

• Repair laptops and desktops in the Spokane metro area.
• Replace components such as hard drives, motherboards and keyboards.
• Perform whole unit swaps and PC peripheral repairs.
• Maintain reliable transportation for service area coverage.
• Close service tickets in real time using the company Call Management system.

Skills

Laptop/Desktop repair

Hardware & software basics

Microsoft applications basics

Education

A+ Certification

Job description

Job Title: Field Engineer 4
Location (On-site, Remote, or Hybrid?): Spokane, WA (onsite)
Contract Duration: Contract until 01/30/2027

Must Have

• A+ Certification

Key Responsibilities

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provide phone.

Key Qualifications

• *Must have his/her OWN RELIABLE CAR and CAR INSURANCE *
• 1+ Years of hands‑on experience with laptop and desktop break‑fix
• Computer‑building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required