Field Engineer

Socket.dev; Williston (ND); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance/AD&D

Long-term Disability

401(k)

10 paid holidays

PTO

Job summary

Socket.dev is seeking a Field Engineer in Williston, North Dakota to work both in-office and at customer sites. You will identify practical field solutions, support applications, and provide vendor-managed inventory services. Travel to customer locations is expected 20–40%.

The role emphasizes technical leadership, collaboration with sales, and training customers on Swagelok-based solutions in the oil, gas, and chemical markets.

Qualifications

• Bachelor's degree in engineering or equivalent required.
• Experience in oil, gas or chemical industries preferred.
• Direct customer-facing engineering experience is highly desirable.

Responsibilities

• Act as technical lead on customer projects from concept to completion, including P&ID development and component selection.
• Collaborate with sales to identify application-specific solutions and guide customers through the sales cycle.
• Lead onsite service efforts, coordinate with customers and internal teams to drive field improvements.
• Assist customers with inventory management and stocking needs.
• Deliver technical presentations and training to customers and prospects.
• Support development and execution of sales strategies using application insights.

Skills

Customer-facing

Field engineering

Problem solving

Technical communication

Project coordination

Education

Bachelor s degree in engineering

Job description

Description

Are you an experienced engineer who enjoys solving complex technical problems, working directly with customers, and finding practical solutions in the field? We are seeking a Field Engineer to join our team in Williston, North Dakota. This role offers the opportunity to apply your engineering expertise directly with oil, gas, and chemical customers while building relationships, solving application challenges, and helping customers find the right solutions.

We are an authorized sales and service center for Swagelok Company and have proudly been in business since 1966. We provide high-quality components, custom assemblies, and technical expertise to a wide range of industries. Our culture is values-based and team-oriented, with a strong focus on transparency, intentional decision-making, continuous improvement, and developing our people. You’ll join a collaborative team that supports one another, openly shares ideas, and provides opportunities for professional growth and advancement into related career paths.

In this role, you’ll spend time both in the office and at customer sites, where you’ll identify solutions, support engineering applications, and provide vendor-managed inventory services. You’ll generate P&IDs and quotes, collaborate with customers and other engineers on designs, and partner with our market team to support account and market plans. You’ll also provide customer training, support inventory management, and troubleshoot technical challenges independently.

The ideal candidate has engineering experience in the oil, gas, or chemical industry and is comfortable working independently in a field-based, customer-facing role. You’ll need strong communication skills and the ability to build credibility with both technical and non-technical stakeholders. Curiosity, analytical thinking, problem-solving ability, organization, initiative, and a willingness to continuously learn are critical to success. If you’re a self-starter who enjoys variety, technical challenges, and connecting with customers, this could be an excellent opportunity to grow your career.

This position is Monday through Friday and involves regular travel to customer locations.

We offer a comprehensive benefits package including medical, dental, and vision insurance; highly competitive paid time off and sick time; 10 paid holidays; an incentive reward plan; HSA employer contributions; life insurance; short- and long-term disability coverage; and a 401(k) plan with company match.

Requirements

Essential Duties & Key Responsibilities:

• Actively participate in an Oil, Gas and Chemical market team, developing expertise in relevant applications, customer needs, and market trends through continued learning and specialized training.
• Partner closely with the sales team to proactively support opportunity generation, including participating in sales calls, identifying application-specific solutions, and advising throughout all phases of the sales cycle.
• Serve as technical lead in taking customer projects from concept to completion, including P&ID development, component selection, and ensuring product form, fit, and function.
• Lead onsite service efforts for their assigned market team, coordinating with customers and internal teams to identify system improvement opportunities and deliver technical value in the field.
• Assist local customers with inventory management needs including component selection and stocking.
• Deliver clear, tailored technical presentations and training to customers and prospects, highlighting relevant applications and Swagelok’s differentiated value.
• Obtain and maintain Field Engineer Certification through Swagelok Corporate.
• Support the development and execution of sales strategies for their market team, using application insight to influence planning and identify new business opportunities.
• Provide technical support to internal and external stakeholders by assisting Customer Success and Sales with product knowledge, application guidance, and troubleshooting.
• Support engineering activities through review of technical documentation, drawings, and fabrication requirements to ensure solutions meet customer needs and specifications.
• Perform other related duties as assigned.

Qualifications:

• Bachelor’s degree in engineering from an accredited program is required; Mechanical Engineering preferred.
• 4–7 years of experience in a related engineering role such as project engineering, manufacturing engineering, production engineering, or a similar discipline is desirable.
• Experience in technical support and fabrication is preferred.
• Oil and gas industry experience is strongly preferred.
• Direct customer-facing experience in sales, service, technical support, or field engineering is strongly preferred.

Position Information:

• Employment Type: Permanent, Full-time
• Compensation Structure: Salary plus bonus commensurate with experience
• Benefits Offered: Medical, Dental, Life Insurance/AD&D, Long-term Disability, 401(k), 10 paid holidays, PTO program
• Seniority: P4-P5
• Location: Williston, ND
• Travel Requirements: 20-40%
• Immediate Supervisor: Engineering Services Supervisor
• Direct Reports: N/A