Field Engineer

Swagelok Eastern New York | Western New England; Wallingford (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k

Paid vacation

Paid holidays

Sick leave

Job summary

Albany Valve & Fitting Co., Inc. in Wallingford, CT, a Swagelok authorized sales and service center, is seeking a Field Engineer who provides engineering expertise, troubleshooting, and optimization of industrial fluid systems on-site at customer facilities.

You will analyze systems, develop P&ID drawings, advise on safety, reliability, and performance, and work with customers and internal teams to deliver solutions, manage projects, and help grow the business while traveling 60–70%.

Qualifications

• Bachelor’s Degree in an Engineering discipline – required.
• History of success in business, sales, or Application Engineering.
• Demonstrated success rapidly building and maintaining relationships.
• Strong organizational and project management skills.
• Ability to interpret customer applications to develop P&ID and fluid schematics.
• Problem solving skills to complete projects with sound engineering decisions.
• Experience with technical offerings and solutions.
• Excellent communication, listening, and willingness to close deals.
• Drive to compete and win, works well independently and in a team.

Responsibilities

• Become an expert on Swagelok offerings and process and instrumentation applications.
• Identify opportunities to improve system safety, reliability, efficiency, and performance at customer facilities.
• Support Business Development with technical expertise during calls.
• Troubleshoot fluid system issues and determine root causes.
• Collaborate with customers during design, installation, startup, commissioning, and maintenance.
• Stay connected with customers to lead the marketplace.
• Deliver technical guidance and training on installation, operation, and maintenance.
• Maintain strong customer relationships as a trusted engineering resource.
• Develop P&ID’s and provide input for Custom Solutions to fluid challenges.
• Attain stated sales goals by aligning with distributor and business group plans.

Skills

Project management

Customer relationships

Communication

Problem solving

Field engineering

Education

Bachelor’s degree in Engineering

Tools

P&ID drafting

Job description

Reports To: Sales Operations Senior Manager

Wallingford, CT Albany Valve & Fitting Co., Inc., a privately held company, is an authorized sales and service center for the Swagelok Company, a $2B global organization that designs, manufactures, and delivers an expanding range of the highest quality fluid system products. Albany Valve & Fitting Co., Inc. serves customers in Eastern New York State (23 counties in the Tech Valley), the State of Connecticut, the State of Vermont, and Western Massachusetts (4 counties) since incorporation, May 1972.

FLSA: Status: Exempt

Status: Full Time

Reports To: Sales Operations Senior Manager

Location: Wallingford, CT

Albany Valve & Fitting Co., Inc., a privately held company, is an authorized sales and service center for the Swagelok Company, a $2B global organization that designs, manufactures, and delivers an expanding range of the highest quality fluid system products. Albany Valve & Fitting Co., Inc. serves customers in Eastern New York State (23 counties in the Tech Valley), the State of Connecticut, the State of Vermont, and Western Massachusetts (4 counties) since incorporation, May 1972.

Summary

Reporting to the Sales Operations Senior Manager, the Field Engineer serves as a trusted technical advisor to customers by providing engineering expertise, troubleshooting, and optimization of industrial fluid systems. This role partners closely with customers to improve system safety, reliability, efficiency, and performance through on-site evaluations, engineering recommendations, and technical consultation. The ideal candidate will have solid project management skills, the ability to solve complex problems and be able to identify new and/or emerging opportunities.

Duties & Responsibilities

• Become an expert on Swagelok offerings and process and instrumentation applications
• Identify opportunities to improve system safety, reliability, efficiency, and overall performance at customer facilities
• Support the Business Development Team by providing technical expertise to customers on the application of Swagelok products through sales and business development calls
• Troubleshoot fluid system issues and determine root causes of operational challenges
• Leverage project management skills to collaborate with customers during system design, installation, startup, commissioning, and maintenance activities
• Stay connected with customer base and industry trends to help ensure Albany Valve & Fitting Co., Inc. continues to lead the marketplace
• Deliver technical guidance and training to customers and our internal associates on proper installation, operation, and maintenance of fluid systems
• Maintain strong customer relationships by serving as a trusted engineering resource throughout the project lifecycle
• Develop P&ID’s, understand customer system parameters, and provide input to internal engineering teams to create Custom Solutions to solve customers’ fluid system challenges
• Attain stated sales goals by understanding strategic plans of distributor and the business group

Qualifications

• Bachelor’s Degree in an Engineering discipline – required
• History of success in business, sales, or Application Engineering
• Demonstrated success rapidly building and maintaining relationships
• Strong organizational and project management skills
• The ability to interpret and understand customer applications to develop P&ID and fluid schematics
• Skills to solve complex problems, and complete projects using problem solving methods to make sound engineering decisions
• Demonstrated success working with technical offerings
• A history of excellence in communication, active listening, problem solving and a willingness to close
• A history of, or demonstrated intrinsic drive to compete and win
• Proven success working independently and with a team environment

Core Values

• Quality
• Integrity
• Respect
• Customer Focus
• Continuous Improvement
• Innovation

Benefits & Compensation

• Be a part of a locally owned and operated business, affiliated with a global organization who values treating everyone with integrity and respect
• Be a part of a progressive company challenging the status quo
• Comprehensive medical, dental and life insurance plan
• Sales Expenses
• 401k
• Paid vacation, sick and personal days
• Paid holidays

Working Conditions & Physical Efforts

• Ability and willingness to travel/”be on the road” within designated territory 60-70% of time
• Intellectually intense, fast-paced and often changing environment
• Work is performed in an interior office or mobile work environment
• Remain stationary for extended periods of time while interfacing with a telephone and computer
• Requires employees have no restrictions operating a motor vehicle
• Requires employees to have no restrictions on domestic or international travel
• This role requires limited physical effort and has limited exposure to physical risk and must be able to occasionally lift and/or move up to 30 pounds