Field Engineer

Msxinternational; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

MSX International is seeking Field Engineers to support identification of quality issues and assist with hands-on root cause analysis, working with OEM Manufacturing, Engineering and Supplier Operations.

Day-to-day duties include on-site support to dealer technicians, documenting findings and corrective actions, and noting shortfalls for OEM escalation.

Qualifications

• 5 years automotive mechanical experience required.
• Master ASE Technician Certification (A1-A8) or equivalent.
• Willingness/ability to travel to dealerships in all 50 states.
• Strong ability to communicate technical information to all departments.
• Ability to analyze data and create custom reports.
• Proficient with MS Word, Excel, Outlook and other software.
• Ability to work independently and manage a progressive workload.
• Highly motivated, adaptive, and autonomous with the ability to deliver results.

Responsibilities

• Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
• Document the findings of each mission and the corrective actions taken.
• Document any shortfalls identified during the mission to the OEM enterprise.

Skills

Automotive mechanics

ASE Master Tech

Travel readiness

Technical communication

Data analysis

MS Office

Independent worker

Self-motivated

Education

ASE Master Technician Certification

Tools

MS Word

Excel

Outlook

Custom reporting tools

Job description

The Field Engineers are responsible for supporting the identification of quality issues and assisting with hands-on root cause analysis, support OEM Manufacturing, Engineering and Supplier Operations.

Day to Day Responsibilities

• Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
• Document the findings of each mission and the corrective actions taken.
• Document any shortfalls identified during the mission to the OEM enterprise.

Qualifications

• 5 Years automotive mechanical experience required.
• Master Automobile Technician Certification (A1-A8 ASE) and/or equivalent proven experience.
• Ability to travel to dealerships in all 50 states.
• Ability to communicate technical information to all departments.
• Ability to analyze data and create custom reports.
• Ability to effectively use MS Word, Excel, Outlook and other customized software.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Highly motivated, adaptive, and autonomous with the ability to deliver results.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.