Field Engineer

Msxinternational; Boston (MA); On-site; USD 95,000 - 105,000; Full time

Job summary

MSX International is seeking Field Engineers to support on-site dealer technicians, identify quality issues and assist with hands-on root cause analysis as part of OEM Manufacturing, Engineering and Supplier Operations. Responsibilities include documenting findings and corrective actions, traveling to dealerships across the United States, and communicating technical information to all departments.

A minimum of 5 years automotive mechanical experience and ASE Master Technician Certification

Qualifications

• 5 years automotive mechanical experience required.
• Master Automobile Technician Certification (A1-A8 ASE) and/or equivalent proven experience.
• Ability to travel to dealerships in all 50 states.
• Ability to communicate technical information to all departments.
• Ability to analyze data and create custom reports.
• Ability to effectively use MS Word, Excel, Outlook and other customized software.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Highly motivated, adaptive, and autonomous with the ability to deliver results.

Responsibilities

• Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
• Document the findings of each mission and the corrective actions taken.
• Document any shortfalls identified during the mission to the OEM enterprise.

Skills

Automotive mechanical experience

Root cause analysis

Data analysis and reporting

Field service experience

Communication skills

Education

ASE Master Technician Certification (A1-A8)

Equivalent proven experience

Tools

MS Word

Excel

Outlook

Job description

The Field Engineers are responsible for supporting the identification of quality issues and assisting with hands-on root cause analysis, support OEM Manufacturing, Engineering and Supplier Operations.

Day to Day Responsibilities

• Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
• Document the findings of each mission and the corrective actions taken.
• Document any shortfalls identified during the mission to the OEM enterprise.
• 5 Years automotive mechanical experience required.
• Master Automobile Technician Certification (A1-A8 ASE) and/or equivalent proven experience.
• Ability to travel to dealerships in all 50 states.
• Ability to communicate technical information to all departments.
• Ability to analyze data and create custom reports.
• Ability to effectively use MS Word, Excel, Outlook and other customized software.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Highly motivated, adaptive, and autonomous with the ability to deliver results.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $95K to $105K based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.