Field Enablement Manager (SDR & Commercial)

Horizon3; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Horizon3 in the United States seeks a Field Enablement Manager to turn our field enablement strategy into repeatable, field-facing execution for SDR and Commercial Sales. You will own onboarding, coaching, and content programs to build pipeline, drive discovery, and advance opportunities.

Collaborate with leaders to maintain assets, run workstreams, and deliver adoption insights. You will manage cross-functional programs, coach frontline teams, and ensure alignment with Gong and enablement

Qualifications

• Experience partnering with sales leaders to translate pipeline needs, performance patterns, and sales-process gaps into practical enablement programs
• 5+ years in sales enablement and onboarding supporting Commercial or Mid-Market sellers with ownership of onboarding, coaching, content, or field enablement
• Coordinate work across Enablement, Revenue Operations, Marketing, and other stakeholders while preserving field relevance and adoption
• Ability to operate without formal authority, build trust, manage handoffs, and escalate risks when needed
• Strong field-facing facilitation and coaching skills with credibility to coach Commercial sellers and partner with frontline managers
• 5+ years quota-carrying B2B sales experience in Commercial/SMB/Mid-Market or similar, plus 2+ years in enablement or program management
• Clear written and verbal communication with briefs, status updates, coaching feedback, and seller-facing messaging
• Proven success selling SaaS/cybersecurity or technical solutions across multiple buyer personas
• Experience as sales manager or field enablement leader for Commercial or Mid-Market AE teams
• Experience running Gong-based call-review or coaching programs
• Experience running onboarding programs with cohort administration and tracking
• Familiarity with Salesforce, Gong, ZoomInfo, DealHub or similar enablement stacks
• Familiarity with cybersecurity or SaaS sales motions

Responsibilities

• Partner with sales leadership to translate pipeline needs into practical enablement programs
• Design and deliver onboarding, coaching, content, and field enablement initiatives
• Manage cross-functional workstreams and asset maintenance (playbooks, talk tracks, battlecards, guides)
• Lead SDR-to-AE pathways, onboarding components, and manager onboarding
• Oversee field coaching operations, including call reviews and routine coaching sessions
• Measure adoption, provide insights to sales leaders, and support Gong scorecard rollout
• Coordinate with frontline managers to reinforce discovery, messaging, and pipeline creation
• Maintain intake, routing, briefs, and handoffs to enablement specialists
• Ensure timely updates and post-launch reviews for assigned programs

Skills

Sales enablement

Onboarding

Content development

Field enablement leadership

Stakeholder coordination

Coaching

Gong coaching

Call-review

Sales process optimization

SaaS sales

Communication

Project management

Tools

Gong

Salesforce

ZoomInfo

DealHub

Job description

Role Overview

• We are looking for a Field Enablement Manager located in the Chicagoland Area to turn our field enablement strategy into repeatable, field-facing execution for the SDR and Commercial Sales organizations


• This role owns the day-to-day delivery of onboarding, coaching, and content programs that help SDRs and Commercial AEs build pipeline, run effective discovery, communicate value, and progress opportunities


• You will work closely with the Field Enablement and Onboarding Leader, who owns portfolio strategy and leadership alignment


• Your role is to keep delivery moving: build and maintain approved assets, run defined workstreams, manage handoffs to specialist partners, and close the loop with adoption data and field feedback


• Program execution and delivery:


• Own the delivery plan for assigned SDR and Commercial workstreams, surfacing risks, dependencies, and capacity implications


• Run SDR and Commercial Sales onboarding programs, including cohort operations, learner communications, completion tracking, content refreshes, and manager-led reinforcement


• Lead defined workstreams such as SDR-to-AE Career Pathway programming, SDR onboarding, Commercial Sales onboarding, manager onboarding components, and role-based onboarding for DQCs


• Serve as program manager or workstream lead for high-impact cross-functional programs after scope and stakeholder model are established


• Field coaching:


• Own recurring call-review and coaching operations for SDR and Commercial teams, including SDR Tuesday Call Review


• Curate strong call examples, facilitate routine coaching sessions, identify common performance patterns, and report actionable insights to sales leaders


• Support Gong scorecard rollout and reporting in partnership with the Field Enablement and Onboarding Leader, Head of Global Enablement, and Enablement Ops


• Partner with SDR and Commercial frontline managers to reinforce discovery, messaging, objection handling, prospecting, qualification, and pipeline-creation behaviors


• Content and asset maintenance:


• Draft field inputs, coordinate reviews, QA, publish, and maintain Commercial and SDR enablement assets, including playbooks, talk tracks, battlecards, onboarding materials, and manager guides


• Lead scoped initiatives such as the Nooks battlecard audit, Partner 101 for AEs coordination, and tech-enablement discovery for tools such as LISN, ZoomInfo, Gong Forecast, Gong, and Nooks


• Own contained content updates, tool-module coordination, and specialist follow-up so leaders are not the default builders or first responders


• Request intake, routing, and measurement:


• Validate incoming requests, gather missing inputs, maintain the backlog, and prepare routing recommendations


• Before routing approved work to specialists, prepare a clear brief covering the business problem, audience, desired seller behavior, priority, deadline, SME and approver, source materials, and definition of done


• Route instructional-design work to to appropriate colleagues to then manage projects through launch


• Maintain feedback collection, post-launch reviews, adoption reporting, and monthly status updates for assigned workstreams

Benefits

• Growth Opportunities: Be part of a dynamic and growing team with numerous career advancement opportunities


• Innovation-Driven Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking


• Flexible Work Environment: Enjoy the convenience and work-life balance that comes with remote work


• Inclusive and Diverse Team: We value diversity and promote an inclusive culture where everyone can thrive

Qualifications

• Experience partnering with sales leaders to translate pipeline needs, performance patterns, and sales-process gaps into practical enablement programs


• Sales enablement experience path: 5+ years of sales enablement and onboarding experience supporting Commercial or Mid-Market sellers, with demonstrated ownership and delivery of onboarding, coaching, content, or other field enablement programs


• Ability to coordinate work clearly across Enablement, Revenue Operations, Marketing, and other relevant stakeholders while protecting field relevance and adoption


• Comfort operating without formal authority, building trust, managing handoffs, and escalating risks or decisions appropriately


• Strong field-facing facilitation and coaching skills, with the credibility to coach Commercial sellers and partner effectively with frontline managers


• Sales experience path: 5+ years of quota-carrying B2B sales experience, including experience as a Commercial, SMB, Mid-Market, or comparable Account Executive, plus 2+ years of experience in sales enablement, sales leadership, program management, sales operations, or a related field, including managing multiple timelines, dependencies, and stakeholders


• Strong written and verbal communication skills, including clear briefs, status updates, coaching feedback, and seller-facing messaging


• Demonstrated success selling SaaS, cybersecurity, or technical solutions with multiple buyer personas, or equivalent experience enabling teams that sell these solutions


• Experience as a sales manager, player-coach, field enablement leader, or mentor for Commercial or Mid-Market AE teams


• Experience running call-review, deal-review, or coaching programs using Gong or a comparable conversation-intelligence platform


• Experience operating onboarding programs, including cohort administration, completion tracking, content refreshes, and manager-led reinforcement


• Familiarity with sales tooling such as Salesforce, Gong, ZoomInfo, DealHub, or a comparable CRM and enablement stack


• Familiarity with cybersecurity or SaaS sales motions