Field Dock & Door Technician — Home Dispatch & Company Van

Fraza; Plymouth (MI); Hybride; USD 28 000 - 41 000; Plein temps

Avantages offerts par ce poste

Hourly pay

No nights or weekends

Dispatched from your home

Company van

Résumé du poste

Fraza in Plymouth, MI is seeking a field service technician to perform planned maintenance, installation and repairs to docks and doors at customer sites. You will manage multiple tasks, meet tight deadlines, and communicate clearly with customers during every visit.

The role requires comfort with heights up to 40 ft, use of hand tools and tablets for service updates, and a can-do, customer-service driven attitude in a fast-paced environment.

Qualifications

• Experience working with docks and/or doors preferred but not required.
• Able to work at heights up to 40’ with proper use of safety equipment.
• Able to utilize basic shop equipment and various hand tools a plus.
• Ability to troubleshoot and problem solve a must.
• Excellent interpersonal and verbal communication skills.
• Highly motivated, well-organized, and quality focused.
• Customer service driven.
• Capable of using tablets to record service updates.

Responsabilités

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Connaissances

Troubleshooting

Communication

Customer service

Problem solving

Safety awareness

Outils

Tablets

Hand tools

Shop equipment

Description du poste

Fraza in Plymouth, MI is seeking a field service technician to perform planned maintenance, installation and repairs to docks and doors at customer sites. You will manage multiple tasks, meet tight deadlines, and communicate clearly with customers during every visit.

The role requires comfort with heights up to 40 ft, use of hand tools and tablets for service updates, and a can-do, customer-service driven attitude in a fast-paced environment.