Dock and Door Technician

Fraza / Vitan Equipment; Middle River (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hourly pay

No nights or weekends

Dispatched from your home

Company van

Job summary

Fraza / Vitan Equipment is seeking a field service technician to perform maintenance, installation, and repairs on docks and doors at customer sites. You will troubleshoot equipment, wire low-voltage systems, and install a variety of door types while maintaining a strong focus on safety and customer satisfaction.

Ideal candidates can manage multiple priorities in a fast-paced environment, climb to heights up to 40 ft with proper safety gear, and use basic hand tools to diagnose and repair

Qualifications

• Experience with docks/doors preferred
• Ability to work at heights up to 40 ft with safety equipment
• Capable of using basic hand tools
• Strong interpersonal and verbal communication skills

Responsibilities

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnose equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Skills

Troubleshooting

Customer service

Verbal communication

Job description

This role is responsible for performing planned maintenance, installation and repairs to docks and a wide range of doors. The ideal candidate will be able to successfully perform within tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail orientated environment.

Perks of the Job

• Hourly pay
• No nights or weekends
• Dispatched from your home
• Company van

Principle Responsibilities

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Education/Experience

• Experience working with docks and/or doors preferred but not required
• Ability and willingness to work at heights of up to 40’ with proper use of safety equipment
• Able to utilize basic shop equipment and various hand tools a plus
• Ability to troubleshoot and problem solve a must
• Excellent interpersonal and verbal communication skills
• Highly motivated, well-organized, and quality focused
• Customer service driven
• Capable of using tablets to record service updates