Dock and Door Technician

Fraza; Plymouth (MI); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly pay

No nights or weekends

Dispatched from your home

Company van

Job summary

Fraza in Plymouth, MI is seeking a field service technician to perform planned maintenance, installation and repairs to docks and doors at customer sites. You will manage multiple tasks, meet tight deadlines, and communicate clearly with customers during every visit.

The role requires comfort with heights up to 40 ft, use of hand tools and tablets for service updates, and a can-do, customer-service driven attitude in a fast-paced environment.

Qualifications

• Experience working with docks and/or doors preferred but not required.
• Able to work at heights up to 40’ with proper use of safety equipment.
• Able to utilize basic shop equipment and various hand tools a plus.
• Ability to troubleshoot and problem solve a must.
• Excellent interpersonal and verbal communication skills.
• Highly motivated, well-organized, and quality focused.
• Customer service driven.
• Capable of using tablets to record service updates.

Responsibilities

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Skills

Troubleshooting

Communication

Customer service

Problem solving

Safety awareness

Tools

Tablets

Hand tools

Shop equipment

Job description

This role is responsible for performing planned maintenance, installation and repairs to docks and a wide range of doors. The ideal candidate will be able to successfully perform within tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail orientated environment.
Perks of the Job:

• Hourly pay
• No nights or weekends
• Dispatched from your home
• Company van

Principle Responsibilities:

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Education/Experience:

• Experience working with docks and/or doors preferred but not required
• Ability and willingness to work at heights of up to 40’ with proper use of safety equipment
• Able to utilize basic shop equipment and various hand tools a plus
• Ability to troubleshoot and problem solve a must
• Excellent interpersonal and verbal communication skills
• Highly motivated, well-organized, and quality focused
• Customer service driven
• Capable of using tablets to record service updates