Dock and Door Technician

Vitan Equipment; Middle River (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly pay

No nights or weekends

Dispatched from your home

Company van

Job summary

Vitan Equipment in Maryland is looking for a field service technician to perform maintenance, installation and repairs to docks and a wide range of doors. The role requires delivering safe, reliable service within tight deadlines while managing multiple projects.

You will troubleshoot equipment, run low voltage wiring, and communicate clearly with customers during every site visit, with a focus on quality, safety and customer satisfaction.

Qualifications

• Experience with docks and/or doors preferred but not required.
• Ability to troubleshoot and solve problems on site.
• Excellent interpersonal and verbal communication skills.
• Capable of using tablets to record service updates.
• Motivated, organized, and customer-service oriented.

Responsibilities

• Perform preventive maintenance and repairs to docks and doors ensuring safe operation.
• Troubleshoot/diagnose equipment to determine malfunctions and resolutions.
• Install doors including pedestrian, high-speed, glass, sectional, rolling, or overhead types.
• Run low voltage wiring and occasionally hardwire operators or dock equipment.
• Provide clear communication to customers during all field visits.
• Maintain parts and supplies inventory in the service vehicle.
• Drive to customer locations to perform duties.

Skills

Docks & Doors experience

Troubleshooting

Customer communication

Tablets for service updates

Safety awareness

High school diploma or equivalent

Tools

Hand tools

Job description

This role is responsible for performing planned maintenance, installation and repairs to docks and a wide range of doors. The ideal candidate will be able to successfully perform within tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail orientated environment.

Perks Of The Job

• Hourly pay
• No nights or weekends
• Dispatched from your home
• Company van

Principle Responsibilities

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Education/Experience

• Experience working with docks and/or doors preferred but not required
• Ability and willingness to work at heights of up to 40’ with proper use of safety equipment
• Able to utilize basic shop equipment and various hand tools a plus
• Ability to troubleshoot and problem solve a must
• Excellent interpersonal and verbal communication skills
• Highly motivated, well-organized, and quality focused
• Customer service driven
• Capable of using tablets to record service updates