Field Diesel Technician – CAT Equipment, 75–100% Travel

Wagner Equipment Co; Grand Junction (CO); On-site; USD 63,039,000 - 97,540,000; Full time

Benefits offered by this job

PTO – up to 96 hours first year

8 company paid holidays

Health, dental, vision insurance

401K with up to 7% company match

Tuition Reimbursement

Employee Assistance Program

MSHA/OSHA compliant safety programs

Discounted employee phone plans

Job summary

Wagner Equipment Co. in Grand Junction, CO is seeking a Diesel Technician to diagnose, troubleshoot, and repair CAT equipment at customer sites or in our shop. Expect direct supervision while performing field service with a strong emphasis on safety and quality workmanship.

You will complete daily CAT service reports, coordinate with service and sales teams, and mentor fellow technicians. A strong background in heavy equipment maintenance and a valid driver’s license are required.

Qualifications

• High School Diploma or GED.
• CAT related courses.
• 3+ years servicing heavy equipment.
• 1+ years administrative/clerical experience.
• 3+ years customer service experience.
• 3+ years sales experience.

Responsibilities

• Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code.
• Transmits photos, timecards, service reports, and other information through e-mail.
• Maintains good customer records on jobs that have been assigned.
• Maintains credit card receipts for accounting purposes.
• Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs.
• Communicates with customers on the diagnosis and status of repairs, parts, and other concerns.
• Teaches and coaches other technicians in the field.
• Promotes Wagner Equipment Co. to customers.
• Accurately troubleshoots and repairs CAT equipment the first time.
• Reads, understands, and applies electrical and hydraulic schematics to repair work.
• Safely rigs or hooks components for lifting.
• Removes, repairs, and installs major components in varying configurations of equipment.
• Maintains tooling in good working order as per MSHA and OSHA regulations.
• Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher.
• Maintains service vehicle in safe and good repair.
• Other duties as assigned by manager.

Job description

Wagner Equipment Co. in Grand Junction, CO is seeking a Diesel Technician to diagnose, troubleshoot, and repair CAT equipment at customer sites or in our shop. Expect direct supervision while performing field service with a strong emphasis on safety and quality workmanship.

You will complete daily CAT service reports, coordinate with service and sales teams, and mentor fellow technicians. A strong background in heavy equipment maintenance and a valid driver’s license are required.