CAT Heavy Equipment Field Technician (Travel 75-100%)

Wagner Equipment Co; Silverthorne (CO); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

PTO 96 hours first year

8 company paid holidays

Medical, dental, vision insurance

Life and AD&D Insurance

401K with up to 7% company match

Tuition Reimbursement

EAP

Employee discounts

MSHA/OSHA compliant tooling and safety

Job summary

Wagner Equipment Co. in Colorado is seeking a Rental Equipment Field Service Technician to diagnose, troubleshoot and repair CAT equipment at customer sites.

You'll work with supervision and collaborate with the Service, Product Support, and Sales teams to meet customer needs. Qualifications include a high school diploma or GED, 3+ years of heavy equipment service experience, and the ability to read schematics.

Qualifications

• High School Diploma or GED required.
• CAT-related courses are preferred.
• 3+ years servicing heavy equipment experience.
• 1+ years administrative/clerical experience.
• 3+ years customer service experience.
• Ability to work independently with minimal direction.

Responsibilities

• Diagnose, troubleshoot, and repair heavy equipment at customer sites.
• Maintain service reports and SIMS codes with proper grammar.
• Transmit timecards, photos, and reports electronically.
• Maintain customer records and receipts for accounting.
• Coordinate with Service, Product Support, and Sales teams.
• Explain diagnosis and repair status to customers.
• Coach other technicians and promote Wagner Equipment Co.
• Read electrical/hydraulic schematics to guide repairs.
• Safely rig components for lifting and install major parts.
• Ensure service vehicle is in good repair; adhere to MSHA/OSHA rules.

Skills

Heavy equipment servicing

Customer service

Data entry

Administrative/clerical

Safety knowledge

Independent work

Reading/writing math skills

Education

High School Diploma or GED

CAT related courses

Tools

MS Word

Outlook

DBS

ET/SIS/SIS Web/STW

MSHA compliance

Job description

Wagner Equipment Co. in Colorado is seeking a Rental Equipment Field Service Technician to diagnose, troubleshoot and repair CAT equipment at customer sites.

You'll work with supervision and collaborate with the Service, Product Support, and Sales teams to meet customer needs. Qualifications include a high school diploma or GED, 3+ years of heavy equipment service experience, and the ability to read schematics.