Field Deployment & Solutions Lead

ASSA ABLOY Global Solutions; Eden Prairie (MN); Hybrid; USD 75,000 - 80,000; Full time

Job summary

HID Global in the United States (Minnesota) is seeking a Field Implementation Manager to oversee technical deployment of HID solutions at customer sites, including system design, configuration, customization, integration and training. The role involves pre-sales support, on-site and remote troubleshooting, and close collaboration with project managers to deliver successful deployments.

The position emphasizes extensive hands-on delivery, cross-functional teamwork, and a commitment to process

Qualifications

• Strong technical expertise in software deployment, configuration, networking and integrations.
• Hands-on experience with troubleshooting, commissioning and supporting complex implementations.
• Ability to collaborate with cross-functional teams including Project Management, Sales, Engineering and customers.
• Clear communication and customer-facing skills to manage expectations and resolve issues.

Responsibilities

• Performing system equipment placement drawings for customer sites with Sales and Engineering.
• Managing deployment, configuration, customization and integration of HID solutions at customer sites and remotely.
• Providing pre-sales support to HID Sales and prospective customers.
• Providing technical support to HID sales staff and external customers on demand.
• Developing project scope and timeline with Project Manager and stakeholders.

Skills

Software deployment

Configuration

Networking

Integrations

Troubleshooting

Customer-facing

Job description

HID Global in the United States (Minnesota) is seeking a Field Implementation Manager to oversee technical deployment of HID solutions at customer sites, including system design, configuration, customization, integration and training. The role involves pre-sales support, on-site and remote troubleshooting, and close collaboration with project managers to deliver successful deployments.

The position emphasizes extensive hands-on delivery, cross-functional teamwork, and a commitment to process