Field Deployment Engineer — On-Site Solutions & Support

Genetec; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

Job summary

Genetec is seeking a Field Engineer to provide on-site and off-site professional services, including installation, maintenance, and support of Genetec systems. The role involves acting as the primary technical contact, developing relationships with customers, and ensuring successful system deployments. Ideal candidates will have strong troubleshooting skills, be able to work independently and in teams, and possess a solid understanding of security systems and Windows operating environments. The position offers an attractive compensation package and a flexible working schedule.

Qualifications

• Strong analytical and troubleshooting skills.
• Must possess a valid driver's license and passport.
• Comfortable interfacing with key individuals in sensitive situations.

Responsibilities

• Provide on-site and off-site professional services for Genetec customers.
• Perform installation, audit, assessment, maintenance, and support of Genetec systems.
• Act as primary technical point of contact for key projects.

Skills

Analytical and troubleshooting skills

Ability to work independently and in a team

Effective organization and time-management skills

Tools

Networking equipment

Windows operating systems

PowerShell

Job description

Genetec is seeking a Field Engineer to provide on-site and off-site professional services, including installation, maintenance, and support of Genetec systems. The role involves acting as the primary technical contact, developing relationships with customers, and ensuring successful system deployments. Ideal candidates will have strong troubleshooting skills, be able to work independently and in teams, and possess a solid understanding of security systems and Windows operating environments. The position offers an attractive compensation package and a flexible working schedule.