Field Solutions Engineer: Diagnose, Enable & Elevate Deployments

Luminys Systems Corporation; Irvine (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision, life insurance)

Retirement contribution plan

Parental leave

Paid Time Off

Job summary

A technology solutions company is seeking a Field Solutions Engineer to bridge the gap between products and customer needs. This role involves diagnosing technical issues on-site, providing training to dealers, and collaborating with internal teams to enhance product quality. Candidates should possess 5–10 years of relevant experience, a strong understanding of security systems, and excellent communication skills. Benefits include full medical coverage, retirement plans, and generous PTO for personal time.

Qualifications

• 5–10 years of experience in Field Application Engineering, Technical Support, or Product Management.
• Strong technical background in security systems and off-grid solar solutions.
• Proven ability to analyze technical data and communicate findings.

Responsibilities

• Conduct on-site visits to diagnose technical issues and troubleshoot installations.
• Investigate product failures and provide feedback to engineering teams.
• Create technical reports and training programs for dealers.

Skills

Field Application Engineering

Technical Troubleshooting

Product Feedback

Cross-Functional Collaboration

Technical Documentation

Tools

CCTV systems

IoT hardware platforms

DC power systems

Job description

A technology solutions company is seeking a Field Solutions Engineer to bridge the gap between products and customer needs. This role involves diagnosing technical issues on-site, providing training to dealers, and collaborating with internal teams to enhance product quality. Candidates should possess 5–10 years of relevant experience, a strong understanding of security systems, and excellent communication skills. Benefits include full medical coverage, retirement plans, and generous PTO for personal time.