Field Deployment Engineer - Edge AI & Camera Systems

Openkrill; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Equity through our Equity Incentive

Generous PTO

Daily meals

401(k)

HSA/FSA options

Commuter card

Job summary

Voxel seeks a Technical Implementation Specialist to lead live deployments at customer sites, connecting cameras, configuring edge devices, and validating performance. You’ll partner with Solutions Engineering, Customer Success, and Engineering to deliver smooth, repeatable rollouts across single and multi-site environments, traveling as needed.

You will drive network readiness checks, document deployment steps, and troubleshoot issues across networking and edge hardware to ensure success for

Qualifications

• 3–6 years in technical implementation, deployment engineering, network or systems administration, or similar customer-facing technical role.
• Solid working knowledge of networking and security fundamentals: TCP/IP, VLANs, routing, firewalls, proxies, VPNs, SSL.
• Hands-on experience with security camera or video surveillance systems (IP cameras, NVRs/VMS, RTSP streams) or ability to learn quickly.

Responsibilities

• Execute end-to-end technical implementations, from kickoff and site readiness through go-live and handoff to Customer Success.
• Configure and deploy Voxel’s edge AI platform, including camera integration, device setup, and connectivity validation.
• Work with customer IT, network, and security teams to complete network readiness checks, firewall and proxy configuration, and access requirements.
• Produce technical documentation to help customers secure IT and security approvals.
• Troubleshoot deployment issues across networking, camera systems, and edge hardware, escalating to Engineering when needed.
• Manage implementation timelines, track progress, and communicate status, risks, and next steps clearly to internal and customer stakeholders.
• Coordinate onsite installations, including travel to customer sites for complex deployments.
• Contribute to and improve implementation playbooks, checklists, and best practices for faster, more consistent deployments.
• Capture customer feedback and deployment friction and share with Product and Engineering to improve the platform.

Skills

Technical implementation

Deployment engineering

Networking fundamentals

Security fundamentals

Project management

Stakeholder communication

Independent worker

Travel willingness

Tools

IP cameras

NVRs/VMS

RTSP streams

Job description

Voxel seeks a Technical Implementation Specialist to lead live deployments at customer sites, connecting cameras, configuring edge devices, and validating performance. You’ll partner with Solutions Engineering, Customer Success, and Engineering to deliver smooth, repeatable rollouts across single and multi-site environments, traveling as needed.

You will drive network readiness checks, document deployment steps, and troubleshoot issues across networking and edge hardware to ensure success for