Enterprise IT Solutions Architect – Edge AI & Security

Voxel; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Voxel is seeking a Solutions Architect, Enterprise IT to serve as the technical expert on our largest enterprise deals. You will partner with sales and account teams to design how Voxel's edge AI platform fits into customers' environments, from network access to security and compliance.

You will lead technical discussions with prospective and existing customers, translate complex requirements into actionable solutions, and coordinate with Product and Engineering to ensure seamless, scalable

Qualifications

• 6–8 years of experience in solutions architecture, sales engineering, or enterprise IT roles.
• Deep expertise in corporate IT networking and systems (TCP/IP, routing, firewalls, VPNs, Linux internals, edge/IoT architectures).
• Experience leading technical discussions with senior technical stakeholders across enterprise IT, security, and infrastructure teams.
• Proven ability to gather requirements from enterprise customers and translate them into clear technical requirements for Engineering.
• Strong track record of creating customer-facing technical documentation, solution designs, and architecture diagrams.
• Familiarity with enterprise security requirements and processes, such as security reviews, IT questionnaires, and compliance frameworks like SOC 2 or ISO 27001.

Responsibilities

• Lead technical discovery with enterprise IT, security, and infrastructure teams to understand their environments, requirements, and constraints.
• Design tailored solutions that meet each customer's technical requirements, including network access and bandwidth, device management, and security.
• Partner with Sales and Customer Success teams on large enterprise deals to resolve technical blockers.
• Own Voxel's compliance with customer security requirements, leading security reviews, IT questionnaires, and architecture approvals as the technical point of contact.
• Create clear, customer-facing solution documents and architecture diagrams that translate complex technical requirements into decisions customers can act on.
• Work closely with our Deployment team to ensure agreed-upon solutions are implemented successfully.
• Serve as the senior escalation point for complex enterprise IT, network, and security challenges throughout the sales process and deployment.
• Act as the voice of enterprise customers to Product and Engineering, translating customer needs into technical requirements that shape the product roadmap.
• Build reusable reference architectures and solution patterns that make it faster to say yes to future enterprise requirements.

Skills

Enterprise IT networking

Technical leadership

Requirements gathering

Architecture documents

Security/compliance

802.1X/PKI

Device management

Job description

Voxel is seeking a Solutions Architect, Enterprise IT to serve as the technical expert on our largest enterprise deals. You will partner with sales and account teams to design how Voxel's edge AI platform fits into customers' environments, from network access to security and compliance.

You will lead technical discussions with prospective and existing customers, translate complex requirements into actionable solutions, and coordinate with Product and Engineering to ensure seamless, scalable