Field Deployed Technician

Mission Mobile Medical Group; Spindale (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

PTO 80 hours

Medical insurance

Life insurance

Dental/Vision

401K with match

Weekly pay

Profit sharing

Open-book management

Job summary

Mission Mobile Medical seeks a Field Service Technician to support mobile healthcare delivery platforms. You will drive the CDP between sites, set up modules, manage charging, and ensure timely patient access to care. You’ll troubleshoot on-site issues and perform routine maintenance.

The role emphasizes hands-on EV/diagnostic skills, safe operations, and a customer-focused mindset, with full-time field deployment to a single CDP and travel between sites.

Qualifications

• High school diploma or equivalent is required; relevant EV/automotive certifications preferred.
• Experience in field service, fleet maintenance, EV service, or similar hands-on roles is preferred.
• Ability to drive, operate basic vehicle systems, and use diagnostic tools.

Responsibilities

• Drive the CDP between sites and on public roads, ensuring on-time arrivals.
• Plan routes, manage charging gaps, and perform Level 2 and DC fast charging.
• Set up and break down the site, deploy modules, and secure equipment before move.
• Troubleshoot faults safely and determine on-site fixes.
• Complete preventive maintenance and communicate telemetry history to MMM.
• Engage with patients and greet them warmly, managing traffic flow at the CDP.

Skills

Field service

Diagnostics tools

Driving

Customer service

Education

High school diploma

EV/automotive certifications

Tools

Diagnostic tools

EV equipment

Job description

Department: Special Projects

Bring Healthcare To The Doorsteps That Need It Most. Imagine Being The One Person a Care Delivery Platform (CDP) Depends On To Show Up Ready, Every Single Day. At Mission Mobile Medical, Our Field Deployed Technicians Aren't Just Drivers Or Mechanics - They're The Reason Care Reaches Patients Who'd Otherwise Go Without It. We're Looking For Someone Who Wants To

Be the reason a CDP opens on time and a patient gets seen

Turn hands-on mechanical and EV skill into work that actually matters

Be part of something bigger than a repair bay. This is purpose-driven work, on the road

General Tasks

• Vehicle Operations: Drive the CDP between sites and on public roads.
• Route and Range Planning: Read range against the day's route and plan around gaps in the charging network before they become a problem.
• Charging: Run Level 2 and DC fast charging sessions, connect and disconnect, and troubleshoot a charger that won't start.
• Site Setup and Breakdown: Complete the arrival survey, leveling, module deployment and interlocks, and shore power, and secure the vehicle before it rolls.
• Troubleshooting: Read a fault on the interface, isolate it safely, and decide what gets fixed on site.
• Preventive Maintenance: Complete walkarounds and scheduled service, and act on the platform's own trends before they turn into downtime.
• Escalation to MMM: Maintain a direct line back to the factory, with the platform's telemetry history already in hand.
• Patient Interaction: Greet patients with a warm welcome as they arrive, help manage traffic flow in and around the CDP, and provide assistance when needed.

Qualifications & Requirements

• Values: Value all people and have a desire to be a Servant Leader
• Attitude: Embrace our culture and our SERVICE values
• Education:
  • High school diploma or equivalent required.
  • Relevant certifications (automotive, EV, or electrical trade training) preferred.
• Experience:
  • Prior experience in field service, fleet maintenance, EV service, or a similar hands-on technical role preferred.
  • Comfort with driving, basic vehicle systems, and diagnostic tools.
• Performance: Able and willing to provide world-class service to all stakeholders

Our Every-Day SERVICE Values

All employees are expected to demonstrate a SERVICE mindset with teammates, prospects, partners, and suppliers, aligning with Mission Mobile Medical's Core Values of Speed, Extraordinary Effort, Results, Valuing People, Integrity, Creativity, and Entertain always.

Work Environment

Field-based role. Field Deployed Technicians are assigned full-time to a single CDP and travel with it between sites and on public roads.

Salary & Benefits

• 80 PTO hours available after the first 60 days of service
• Medical insurance - 100% employer contribution, participating plans
• $10K Life insurance - 100% employer contribution
• Dental/Vision - employee contribution
• 401K - 120 days eligibility is fully vested with up to a 4% match
• Weekly payday, every Friday
• Quarterly profit sharing, up to 20% of annual wages, and an Open Book Management organization
• We are committed to fair and equitable compensation practices. Offers are based on experience, qualifications, and internal equity.

Equal Opportunity

Mission Mobile Medical is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

About Mission Mobile Medical

Mission Mobile Medical is a forward-thinking and fast-paced company redefining the mobile medical market.At Mission Mobile Medical, we intentionally value people, we believe in people, and we unconditionally love people. As a B-Corp, leveraging open-book management philosophies, we do not just say we are different; we are different. If you want to join a high-performance team and do important work serving the world in the healthcare industry in a unique way, Mission Mobile Medical is the team for you.

Mission Mobile Medical is committed to creating and maintaining a workplace where all employees can participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in who we are, why we're here, what we do, and of course, how we do it.