Field Data Center Lead - Optical & Infrastructure

Ericsson AB; Schertz (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Ericsson AB is seeking a Data Center Implementation Lead to direct installation, maintenance, and operation of optical transport infrastructure in customer data centers and co-locations. You will audit work, interact with customers, and supervise migrations, with up to 50% travel.

The role emphasizes hands-on fiber cabling, optical testing, and strict adherence to procedures, safety, and quality standards in fast-paced environments.

Qualifications

• 2+ years in a lead, supervisory, or informal leadership capacity in a technical operations environment.
• 3–5 years of experience in data center operations with direct customer interaction.
• Excellent written and verbal English for customer-facing communications.
• Strong organizational, administrative, and documentation skills.
• Commitment to safety standards and operational best practices.

Responsibilities

• Audit daily work at customer data centers and provide feedback to technicians.
• Interface with customers using ticketing tools and direct updates.
• Assist with fiber installation, decommissioning, break/fix, and migrations.
• Conduct optical testing and troubleshooting with meters, sources, OTDRs, and test sets.
• Interpret MoPs, engineering docs, vendor docs, and network diagrams.
• Read cut sheets and design docs to ensure proper port connections and cable management.

Skills

Lead experience

English proficiency

Organizational skills

Data center operations

Fiber cabling basics

Optical testing

Multitasking under pressure

Safety and best practices

Job description

Ericsson AB is seeking a Data Center Implementation Lead to direct installation, maintenance, and operation of optical transport infrastructure in customer data centers and co-locations. You will audit work, interact with customers, and supervise migrations, with up to 50% travel.

The role emphasizes hands-on fiber cabling, optical testing, and strict adherence to procedures, safety, and quality standards in fast-paced environments.