Data Center Field Lead – Optical Installations & Migrations

Ericsson AB; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with match

Paid time off

Job summary

Ericsson AB is seeking a Data Center Implementation Lead to manage installation, maintenance, and operation of optical transport in customer data centers. You will act as the liaison between customers and Ericsson vendors, ensuring high quality execution across installations and migrations, with travel up to 50%.

You will audit work, report progress to customers, and supervise fiber cabling, testing, and remediation activities in a fast‑paced environment that values safety and quality.

Qualifications

• 2+ years in a lead/supervisory role in technical ops.
• 3–5 years in data center ops or similar environment with customer interaction.
• Strong English communication skills for customer facing work.
• Excellent organizational and documentation abilities in common office tools.

Responsibilities

• Audit daily work at customer data centers and provide feedback to technicians.
• Communicate with customers via ticketing tools or in person, delivering clear reports.
• Assist with fiber installation, decommissioning, break/fix, remediation, and migrations in data center environments.
• Conduct optical testing and troubleshooting using meters, light sources, OTDRs, and test sets.
• Follow MoPs, engineering docs, vendor docs, and network diagrams to deliver services.
• Read cut sheets and network design documents to ensure correct port connections.

Skills

Leadership

Customer-facing English

Documentation

Data center ops

Fiber optic cabling

Optical testing

Multitasking

Safety and quality

Tools

MoPs

MS Office

Ticketing tools

Job description

Ericsson AB is seeking a Data Center Implementation Lead to manage installation, maintenance, and operation of optical transport in customer data centers. You will act as the liaison between customers and Ericsson vendors, ensuring high quality execution across installations and migrations, with travel up to 50%.

You will audit work, report progress to customers, and supervise fiber cabling, testing, and remediation activities in a fast‑paced environment that values safety and quality.