Field Customer Success Specialist – Salad Bar Installations

DSJ Global; Minneapolis (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

A growth-driven food service company is seeking a Customer Success Specialist who will play a vital role in driving growth and ensuring customer satisfaction. This field-based position involves installing new salad bars at various partner sites and managing ongoing relationships to uphold operational standards. The ideal candidate is a self-starter with problem-solving skills and must be able to travel up to 80%. You will collaborate across multiple areas to drive continuous improvement and customer engagement.

Qualifications

• Strong self-starter who can manage priorities and solve problems independently.
• Clear communicator with relationship-building skills.
• Understanding of key business drivers like sales and operating costs.
• Ability to travel up to 80% of the time.

Responsibilities

• Install and launch salad bars at customer locations.
• Train store teams on operations and food safety.
• Build strong relationships with store managers and staff.
• Conduct regular store visits to assess needs and provide support.

Skills

Self-starter

Relationship-building

Problem-solving

Clear communication

Adaptability

Education

Relevant education or 3+ years of experience

Tools

Software tools for operations reporting

Job description

A growth-driven food service company is seeking a Customer Success Specialist who will play a vital role in driving growth and ensuring customer satisfaction. This field-based position involves installing new salad bars at various partner sites and managing ongoing relationships to uphold operational standards. The ideal candidate is a self-starter with problem-solving skills and must be able to travel up to 80%. You will collaborate across multiple areas to drive continuous improvement and customer engagement.