Field Customer Success Specialist – Install & Grow Retail Partners

DSJ Global; United States; On-site; USD 70,000 - 85,000; Full time

Job summary

A leading commercial solutions provider is seeking a Customer Success Specialist to manage the installation of salad bars and ensure customer satisfaction. The ideal candidate is a self-starter with strong communication skills and the ability to work independently. Responsibilities include training store teams, ensuring compliance with operational standards, and managing relationships with store staff. The position requires regular travel, up to 80%, primarily within the region. This is an entry-level, full-time position based in the United States.

Qualifications

• Ability to manage priorities and solve problems independently.
• Clear communication skills for training and relationship building.
• Commitment to customer satisfaction and operational standards.

Responsibilities

• Install and launch salad bars at customer locations.
• Train store teams on operations, food safety, and software tools.
• Build relationships with store managers and staff for ongoing support.

Skills

Self-starter

Communication skills

Problem-solving

Relationship-building

Understanding of business drivers

Adaptability

Education

Relevant education or 3+ years of experience

Job description

A leading commercial solutions provider is seeking a Customer Success Specialist to manage the installation of salad bars and ensure customer satisfaction. The ideal candidate is a self-starter with strong communication skills and the ability to work independently. Responsibilities include training store teams, ensuring compliance with operational standards, and managing relationships with store staff. The position requires regular travel, up to 80%, primarily within the region. This is an entry-level, full-time position based in the United States.