Field Controls Service Manager - HVAC & Building Systems

Johnson Controls; Lenexa (KS); On-site; USD 92,000 - 139,000; Full time

Benefits offered by this job

Paid vacation

Public holidays

Sick time

PTO days

401K

Medical insurance

Dental insurance

Vision care

Job summary

Johnson Controls is seeking a Truck Based Service Manager in Lenexa, KS to lead a field service team serving HVAC and building controls for key accounts. You’ll drive growth in labor and materials, manage staffing, and ensure safe, compliant service delivery.

You will set performance goals, oversee financials, coach Technicians and Team Leads, and maintain strong customer relationships to maximize service value and profitability.

Qualifications

• Three or more years of management experience in a service-delivery environment.
• Strong ability to prioritize work, manage scheduling, and lead a diverse team.
• Excellent interpersonal, customer service, and negotiation skills.

Responsibilities

• Lead service customer account growth and execution for the assigned customer base.
• Set and monitor goals for gross margin delivery and profitability.
• Drive L&M growth through Technicians and Team Leads.
• Oversee budgeting, forecasting, and accounts payable/receivable activities.

Skills

Management experience

Budgeting

Staff development

Safety compliance

Interpersonal skills

Tools

MS Office

Windows proficiency

Job description

Johnson Controls is seeking a Truck Based Service Manager in Lenexa, KS to lead a field service team serving HVAC and building controls for key accounts. You’ll drive growth in labor and materials, manage staffing, and ensure safe, compliant service delivery.

You will set performance goals, oversee financials, coach Technicians and Team Leads, and maintain strong customer relationships to maximize service value and profitability.