Field Connection Technician – Install & Service

ImOn Communications; Sioux City (IA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

401(k) with company match

Paid time off

Tools, uniforms, and vehicle supplied

Employee discounts

Wellness & EAP

Job summary

ImOn Communications in Sioux City, IA is seeking a Connection Specialist I-III to install, operate, inspect, maintain and service all high-speed data and digital phone equipment. You will travel to customers’ premises for installations and repairs, ensuring proper functionality and safety.

Schedule: Monday–Friday 8:00am–5:00pm with an on-call rotation after training. Strong communication and a customer-focused mindset are essential for success in this role.

Qualifications

• Requires strong communication and customer service abilities.
• Positive, professional attitude in challenging situations.
• Technical curiosity and willingness to learn.
• Dependability and attention to detail.
• Ability to work independently and as part of a team.
• Comfortable working outdoors and at heights, including ladder work.

Responsibilities

• Set up service for customers, installing, connecting or adjusting equipment.
• Test equipment to ensure proper functioning.
• Travel to customers’ premises to install, maintain, repair electronic reception equipment or accessories.
• Measure signal strength at utility pole or customer premises using electrical test equipment.
• Inspect or test lines or cables, recording and analyzing test results to locate faults.
• Responsible for splicing of drops.
• Read/interpreting splicing documents and installation prints.
• Assist with infrastructure maintenance.
• Participate in the on-call rotation for residential and commercial service.

Skills

Communication skills

Customer service

Positive attitude

Technical curiosity

Dependability

Teamwork

Outdoor work

Education

High school diploma

Job description

ImOn Communications in Sioux City, IA is seeking a Connection Specialist I-III to install, operate, inspect, maintain and service all high-speed data and digital phone equipment. You will travel to customers’ premises for installations and repairs, ensuring proper functionality and safety.

Schedule: Monday–Friday 8:00am–5:00pm with an on-call rotation after training. Strong communication and a customer-focused mindset are essential for success in this role.