Field Communications Technician – IT & Fiber/RTU Systems

FirstEnergy; New Castle (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Pension plan

401(k) matching

Medical coverage

Job summary

FirstEnergy seeks a Communications Technician to install, test, and maintain IT regional communications networks including fiber, microwave, and RTU systems. You will troubleshoot, document, and work with engineers and field staff.

Travel and on-call duties may be required; associate degree or equivalent experience and a valid driver’s license are needed. FirstEnergy offers competitive pay, benefits, and a safety-focused culture.

Qualifications

• Associate's degree in Electronic or Electrical Engineering Technology; or 2 years related work experience.
• Experience with Network Communication equipment, SCADA, power line carrier, RTUs, telecommunication circuits, two-way radios, mobile computing.
• Ability to interpret engineering drawings, electrical schematics, manuals and procedures to plan work.
• Strong communication, teamwork and customer interfacing.
• Proficient with PC software including Word, Excel, Access, PowerPoint and SAP.
• Valid driver's license.

Responsibilities

• Demonstrate and direct safety commitments in all tasks.
• Meet customer needs and service expectations promptly and courteously.
• Install, test, calibrate, maintain, troubleshoot and repair telecommunications systems and devices (two-way radio, microwave, fiber, RTUs, PLC, security, etc.).
• Use test equipment (T1 test sets, spectrum analyzers, OTDRs, multi-meters, etc.).
• Oversee vendor equipment installation and repair activities.
• Prepare procedures for coordinating equipment additions or modifications.
• Review and check engineering drawings for accuracy and implement field changes.
• Identify materials, equipment, tools and permits for projects.
• Create project as-built documentation.
• Inspect telecom equipment and facilities, measure parameters, generate reports for regulatory compliance.
• Respond to after-hours calls and participate in on-call rotations; travel as needed.
• Provide assistance during emergencies and storm restoration.
• Travel to various locations including offices, training facilities and customer sites.
• Collaborate with team members, internal customers and contractors to coordinate activities.
• Stay current with evolving IT and Telecommunications technologies.
• Maintain organized work sites and complete tasks.

Skills

Safety compliance

Customer service

Technical troubleshooting

Documentation

Driver's license

Education

Associate's degree in Electronics or Electrical Engineering Technology

2 years related work experience

Tools

Microsoft Office

SAP

Job description

FirstEnergy seeks a Communications Technician to install, test, and maintain IT regional communications networks including fiber, microwave, and RTU systems. You will troubleshoot, document, and work with engineers and field staff.

Travel and on-call duties may be required; associate degree or equivalent experience and a valid driver’s license are needed. FirstEnergy offers competitive pay, benefits, and a safety-focused culture.