Senior Field Communications Technician

Comcast; Eden Prairie (MN); On-site; USD 59,000 - 99,000; Full time

Job summary

Comcast is seeking a Field Technician in Minnesota to perform routine plant maintenance, troubleshoot calls, surveys, and outages while ensuring compliance with company procedures. You will diagnose analog and digital optical systems and coordinate with other departments to resolve complex network issues.

The role requires ride-outs, lifting, ladder work, and the ability to work various shifts including nights and weekends.

Qualifications

• High School Diploma or GED required.
• 7-10 years of relevant work experience in telecom or similar field.

Responsibilities

• Troubleshoot analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT.
• Isolate and resolve fiber optic signal impairments for HFC and EPON networks.
• Perform construction maintenance: splice coaxial cable and activate plant to specification; repair/replace as needed.
• Respond to service interruptions and coordinate fixes with other departments to resolve complex issues.
• Complete work orders and required paperwork for customer accounts.

Skills

Technical Operations

Electrical Safety

Safety Awareness

Optical Fibers

Aerials

Education

High School Diploma / GED

Job description

Comcast is seeking a Field Technician in Minnesota to perform routine plant maintenance, troubleshoot calls, surveys, and outages while ensuring compliance with company procedures. You will diagnose analog and digital optical systems and coordinate with other departments to resolve complex network issues.

The role requires ride-outs, lifting, ladder work, and the ability to work various shifts including nights and weekends.