Field Commissioning Lead, High-Energy Power Pumps

Hydro - US Facilities; Chicago (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

Hydro Inc. in the United States seeks a Power Generation Pump Field Commissioning Lead.

You will oversee installation, alignment, and commissioning of high-energy pumps at power plants, troubleshoot complex issues, and serve as the on-site face of Hydro—supporting customers and collaborating with Sales to identify opportunities. Expect 75%+ travel, extended assignments, and on-call availability for critical issues.

Qualifications

• 5+ years field or shop experience with high-energy pumps.
• Deep, hands-on knowledge of OEM pumps; cross-OEM background is a major plus.
• Proven ability to support aftermarket service and/or prior field service experience.
• Strong communication skills, sound judgment, and collaborative mindset.
• Customer-first temperament with the patience to perform under any circumstance.

Responsibilities

• Direct and verify field installation, alignment, and commissioning of high-energy pumps at customer sites (primarily power plants).
• Diagnose and resolve mechanical and performance problems; guide corrective actions.
• Provide hands-on training and ongoing support to customers, Sales, and in-house teams.
• Complete timely service documentation, including service, expense, and weekly time reports.
• Act as the primary customer liaison, driving issues to resolution and building lasting partnerships.
• Identify retention and loyalty opportunities to improve long-term profitability.
• Gather product and business intelligence during site visits; share actionable insights.
• Spot sales leads in the field and relay them to Sales.

Skills

Pumps field service

OEM pump knowledge

Communication skills

Travel readiness

Tools

Microsoft Office

Adobe

Job description

Hydro Inc. in the United States seeks a Power Generation Pump Field Commissioning Lead.

You will oversee installation, alignment, and commissioning of high-energy pumps at power plants, troubleshoot complex issues, and serve as the on-site face of Hydro—supporting customers and collaborating with Sales to identify opportunities. Expect 75%+ travel, extended assignments, and on-call availability for critical issues.