Field Collections Rep | Bonus up to $425/mo + Benefits

Car-Mart, Inc.; Benton (AR); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to join our team. The role focuses on field visits, negotiating payment plans, and maintaining compliant collection records while delivering strong customer service.

You will engage with customers, document interactions, and participate in a bonus plan with potential monthly value up to $425, with eligibility starting after the first full month of employment.

Qualifications

• Background in collections and debt recovery preferred.
• Strong communication and negotiation skills required.
• Ability to document interactions and update records accurately.
• Familiarity with legal/regulatory requirements related to collections.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections
• Participate in company benefit programs including Medical, Vision, Life Insurance, 401(k) with employer match, Stock Purchase Plan and PAID Time Off

Skills

Collections

Negotiation

Communication

Documentation

Regulatory compliance

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to join our team. The role focuses on field visits, negotiating payment plans, and maintaining compliant collection records while delivering strong customer service.

You will engage with customers, document interactions, and participate in a bonus plan with potential monthly value up to $425, with eligibility starting after the first full month of employment.