Field Collections Specialist – Bonus Eligible + Benefits

America; Cape Girardeau (MO); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to help maintain the financial health of the business while delivering excellent customer service. The role emphasizes field visits, negotiation of payment plans, and strict adherence to legal requirements.

Forbes recognizes America’s Best Mid-Size Employers, reflecting the company’s commitment to its team. The position offers hourly pay plus a monthly bonus plan with potential earnings up to $425.

Qualifications

• Experience in collections or finance preferred.
• Strong verbal and written communication skills.
• Proven ability to meet targets and manage time effectively.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Skills

Collections

Communication

Customer service

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to help maintain the financial health of the business while delivering excellent customer service. The role emphasizes field visits, negotiation of payment plans, and strict adherence to legal requirements.

Forbes recognizes America’s Best Mid-Size Employers, reflecting the company’s commitment to its team. The position offers hourly pay plus a monthly bonus plan with potential earnings up to $425.