Field Collections Specialist — Bonus Eligible & Benefits

America's CAR-MART, Inc.; Cottondale (AL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart, Inc. is seeking a Field Collections Representative to join our team. You will perform field visits to customers, negotiate payment plans, and document interactions while upholding regulatory requirements.

A strong communicator with a results-driven mindset is essential to protect the company's financial health and customer relationships. Base pay is hourly with a monthly bonus program up to $425, with eligibility beginning on the first day of the month following start date.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Skills

Communication skills

Negotiation skills

Job description

America's Car-Mart, Inc. is seeking a Field Collections Representative to join our team. You will perform field visits to customers, negotiate payment plans, and document interactions while upholding regulatory requirements.

A strong communicator with a results-driven mindset is essential to protect the company's financial health and customer relationships. Base pay is hourly with a monthly bonus program up to $425, with eligibility beginning on the first day of the month following start date.