Field Collections Specialist — Bonus Eligible

America

Richmond (KY)

On-site

USD 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical Plan
Vision Plan
Life Insurance Plan
401(K) with employer match
Stock Purchase Plan
Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to join our organization. You will conduct field visits to customers' locations for collections, negotiate payment arrangements, and build rapport to address concerns.

The role emphasizes compliance with laws, thorough documentation, and achieving targets while providing customer service in a field environment. This position is based in Kentucky/Richmond, with a compensation structure including an hourly wage and monthly

Qualifications

  • Background in collections.
  • Strong communication skills.
  • Able to meet targets and deadlines.

Responsibilities

  • Conduct field visits to customers' locations for collections purposes.
  • Negotiate payment arrangements and settlement options with customers.
  • Utilize effective communication skills to build rapport and address customer concerns.
  • Document all customer interactions and update collection records.
  • Ensure compliance with legal and regulatory requirements related to collections.

Skills

Collections background
Communication skills
Target-driven

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to join our organization. You will conduct field visits to customers' locations for collections, negotiate payment arrangements, and build rapport to address concerns.

The role emphasizes compliance with laws, thorough documentation, and achieving targets while providing customer service in a field environment. This position is based in Kentucky/Richmond, with a compensation structure including an hourly wage and monthly

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