Field Collections Specialist – Bonuses & Benefits

America's Car-Mart; Richmond (KY); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to join our team. Based in Kentucky, you will conduct field visits to customers' locations, negotiate payment plans, and maintain documentation to ensure compliant collections processes.

The role offers a comprehensive benefits package and the opportunity for monthly bonus eligibility. As an equal opportunity employer, America’s Car-Mart values integrity, results, and customer service while supporting financial health for

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections
• Provide information about benefits including Medical Plan, Vision Plan, Life Insurance Plan, 401(K) with employer match, Stock Purchase Plan and PTO

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to join our team. Based in Kentucky, you will conduct field visits to customers' locations, negotiate payment plans, and maintain documentation to ensure compliant collections processes.

The role offers a comprehensive benefits package and the opportunity for monthly bonus eligibility. As an equal opportunity employer, America’s Car-Mart values integrity, results, and customer service while supporting financial health for