Field Client Solutions Advisor – Auto Repair & Dealerships

Tech Sales Jobs; Des Moines (IA); Remote; USD 63,000 - 80,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan PerformanceBonus

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Job summary

CCC Intelligent Solutions Inc. is hiring a Client Solutions Advisor in Des Moines, IA area with remote capability and heavy travel.

You will drive customer success and product adoption for repair facilities and dealerships, delivering proactive support and training to maximize tool usage and business impact. You will engage clients on-site and remotely, identify opportunities for upsell, and work with sales/implementation teams to ensure sustained value and customer satisfaction throughout the

Qualifications

• 1 - 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
• Strong presentation, problem-solving, and communication skills
• Comfort with technology, MS Office, and CRM tools
• Willingness to travel extensively (75% overnight or more)
• College Degree Preferred

Responsibilities

• Proactive client engagement: Provide regular onsite and remote support to assigned body shops and dealers.
• Training and onboarding: Deliver product education and drive adoption of new tools and updates.
• Territory growth: Identify new opportunities and support add-on product sales to boost revenue.
• Field expertise: Guide customers through best practices for using CCC’s electronic parts procurement solution.
• Data driven coaching: Use performance reporting to support customer success stories and improvements.
• Collaboration: Work cross functionally with sales and implementation teams to maximize value in your territory.

Skills

Presentation skills

Communication skills

MS Office

CRM tools

Tools

CRM tools

MS Office

Job description

CCC Intelligent Solutions Inc. is hiring a Client Solutions Advisor in Des Moines, IA area with remote capability and heavy travel.

You will drive customer success and product adoption for repair facilities and dealerships, delivering proactive support and training to maximize tool usage and business impact. You will engage clients on-site and remotely, identify opportunities for upsell, and work with sales/implementation teams to ensure sustained value and customer satisfaction throughout the