Field Claims Rep Property - Kosciusko County

Indiana Farm Bureau Insurance; Warsaw (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

Indiana Farm Bureau Insurance in Warsaw, IN seeks a dedicated professional to manage property claims from intake to settlement. You will apply knowledge of policies, procedures, laws, and insurance regulations, while maintaining high standards of customer service and accuracy.

The role involves coordinating with management on serious losses, monitoring reserves, and training fellow claims representatives. A high school diploma is required, with a preference for a bachelor’s degree and relevant

Qualifications

• High school diploma or GED; bachelor’s preferred.
• Ability to obtain HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in the insurance industry, or equivalent in contractor sector, or related public social work.
• Knowledge of evaluation and negotiation of property claims with exposure to public, attorneys, and professionals in the Insurance Industry and resolving conflicts.
• Knowledge of the building repair industry and computer estimating systems.
• Able to work in a fast-paced environment and meet deadlines, including after-hours/weekends.
• Maintain an educational program and stay current with insurance and repair industries.
• Strong attention to detail and active listening skills.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Insurance experience

Property claims

Customer interaction

Active listening

Attention to detail

Technology & tools

Communication

Education

High School or better

Bachelor's degree preferred

Tools

HAAG Wind & Hail License

IICRC

Commercial Drone Pilot license

Computer estimating systems

Job description

Description

Primary Responsibilities

• Handles property claims and interacts with customers that are filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Requirements

• High school diploma or GED equivalent. Bachelor’s degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.
• 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.
• Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.
• Knowledge of the building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.
• Must be able to maintain an educational program and stay current with the insurance and repair industries.
• Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.
• Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.
• Strong attention to detail.
• Ability to use technology and business tools required for the position.

Qualifications

Education

Required

• High School or better

Preferred

• Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

2104 N Biomet Dr

Warsaw, IN, USA, 46582