Field Claims Rep Property - Madison County

Indiana Farm Bureau Insurance; Anderson (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

Indiana Farm Bureau Insurance in Anderson, IN seeks a Claims Representative to handle property claims from investigation to settlement. You will research policies, apply regulations, and monitor reserves while assisting customers and potentially training others.

Requires a high school diploma with 3 years in insurance or related fields; HAAG, IICRC, and Drone Pilot licenses are preferred. Ability to travel and work after hours is expected. This is a full-time on-site role in Anderson.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• HAAG Wind & Hail Residential Roofing, IICRC, and Drone Pilot license.
• 3 years in insurance or equivalent in contractor/public social work.
• Knowledge of claims evaluation, negotiation, and working with the public, attorneys, and industry professionals.
• Knowledge of building repair industry and estimating systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Willing to maintain ongoing education in insurance and repair industries.
• Strong listening skills and patience to accurately restate discussions.
• Ability to travel and work after hours and weekends for severe first notice of loss.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

HAAG Wind & Hail Roofing

IICRC Certification

Drone Pilot License

Active listening

Attention to detail

Excellent communication

Travel readiness

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Computer estimating systems

Job description

Description

Primary Responsibilities:

• Handles property claims and interacts with customers that are filing these claims.

• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.

• Completes all aspects from investigation through settlement of property claims.

• Monitors and adjusts reserves appropriately.

• Discusses potential serious losses with Claims management.

• Trains other claims representatives.

Requirements:

• High school diploma or GED equivalent. Bachelor’s degree preferred.

• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.

• 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.

• Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.

• Knowledge of the building repair industry and computer estimating systems.

• Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.

• Must be able to maintain an educational program and stay current with the insurance and repair industries.

• Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.

• Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.

• Strong attention to detail.

• Ability to use technology and business tools required for the position.

#FO

#LI-TH1

Qualifications

Education

Required

• High School or better

Preferred

• Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

4528 S Scatterfield Rd

Anderson, IN, USA, 46013

ReqID: FIELD005712