Field Claims Rep Property - Grant County

Indiana Farm Bureau Insurance; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Indiana Farm Bureau Insurance in Marion, IN is seeking a Property Claims Specialist to handle property claims from intake to settlement. You will research policies, laws, and regulations while communicating with customers and attorneys as needed.

The role requires a high school diploma (Bachelor's preferred), licenses in HAAG Wind & Hail Residential Roofing, IICRC, and a Commercial Drone Pilot license, and at least three years in insurance or related fields.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in insurance or equivalent contractor/public social work experience.
• Knowledge of evaluating and negotiating property claims with exposure to public, attorneys, and professionals in the industry.
• Familiarity with building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Maintain ongoing education in insurance and repair industries.
• Active listening skills and patience to hear and restate discussions.
• Willingness to monitor, travel, and work after hours/weekends for severe loss.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Active listening

Attention to detail

Communication skills

Technology proficiency

Negotiation

Education

High School diploma or GED

Bachelor's degree preferred

Tools

HAAG Wind & Hail Residential Roofing

IICRC

Commercial Drone Pilot license

Computer estimating systems

Job description

Description

Primary Responsibilities:

• Handles property claims and interacts with customers that are filing these claims.




• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.




• Completes all aspects from investigation through settlement of property claims.




• Monitors and adjusts reserves appropriately.




• Discusses potential serious losses with Claims management.




• Trains other claims representatives.

Requirements:

• High school diploma or GED equivalent. Bachelor's degree preferred.




• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.




• 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.




• Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.




• Knowledge of the building repair industry and computer estimating systems.




• Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.




• Must be able to maintain an educational program and stay current with the insurance and repair industries.




• Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.




• Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.




• Strong attention to detail.




• Ability to use technology and business tools required for the position.

#FO

#LI-TH1

Qualifications

Education

Required

• High School or better

Preferred

• Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

1102 W 26th St

Marion, IN, USA, 46953